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Office Manager
SERMO
Operations
New York, USA
Posted on Sep 30, 2025
Office Manager
Location: Onsite – New York, NY 10013
Status: Part-time
Healthcare is complicated, but it doesn’t have to be.
500+ employees, 10 countries, and 1 mission - to amplify the voice of physicians and improve global healthcare.
This is where you come in. Helping unite physicians across the world to improve patient outcomes—and even save lives— is an incredible feeling. Join us!
What we’re about:
- Community: we didn’t get 1.3M medical professionals to join Sermo overnight! Each day we work towards a shared goal – to build the world’s largest online community of medical professionals and industry partners by being the best partner possible.
- Innovation: our tech-first approach to the conventional worlds of physician engagement and healthcare insights powers our ability to make a positive impact in new and unique ways.
- Passion: whether a technologist, content buff, savvy marketer, biz dev guru or quant geek, we are all motivated by our passion to improve global healthcare each and every day.
What we’re looking for:
We’re seeking a dependable, proactive, and organized Part-Time Office Manager to help keep our Manhattan office running smoothly. This on-site role is ideal for someone who enjoys creating a welcoming and well-organized office environment. The ideal candidate will be comfortable handling a variety of administrative and facilities-related tasks, from managing mail and supplies to coordinating with building management and vendors. You should be detail-oriented, communicative, and able to take initiative to ensure the office remains a clean, stocked, and functional space for our team and guests.
Responsibilities:
- Check and distribute incoming mail; scan and email documents to appropriate team members
- Make general office announcements and communicate updates to staff
- Serve as the main point of contact with building management
- Order and maintain inventory of office supplies, snacks, drinks, and other essentials
- Ensure the office is clean, organized, and stocked (including kitchen and bathroom areas)
- Manage office access, keycards, and guest entry protocols
- Place and coordinate weekly team lunch orders
- Liaise with external vendors such as the maintenance company, and cleaning service.
- Assist with light housekeeping tasks as needed (note: a cleaning company is also used)
- Greet and assist guests and clients visiting the office
- Set up and tidy meeting rooms before and after use
- Assist with coordination of in-office events or team gatherings
- Monitor and address facility-related issues as they arise
- Maintain a professional, welcoming, and efficient work environment
Skills and Qualifications:
- Previous experience in office management, or in a similar support role.
- Excellent organizational and time management skills
- Strong written and verbal communication abilities
- Comfortable using email, scanners, and basic office technology
- Proactive and able to work independently
- Friendly and professional demeanor with strong interpersonal skills
- Ability to prioritize tasks effectively
- Reliable and punctual
- Basic knowledge of Microsoft Office
Compensation, Benefits & Perks:
- Competitive hourly rate
- Fitness Reimbursements
- Company paid lunch once per week
- The opportunity to revolutionize real world medicine and amplify the voice of physicians globally
About
Sermo is the world leader in turning physician experience, expertise, and observations into actionable insights for the global healthcare community. Engaging with more than 1.3 million physicians across 150 countries, the company offers a unique physician-first online community that allows clinicians to communicate about issues that are important to them and their patients. Sermo uses a suite of proprietary, technology-enabled tools, so that they can cultivate a deep understanding of healthcare provider observations that will benefit pharmaceutical, healthcare partners and the medical community at large. To learn more, visit sermo.com.