Human Resources Coordinator

at Zócalo Health

Remote (Full Time)

Compensation: $24 - $26 per hour

About Us

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don’t speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

Role Description

We are seeking a detail-oriented and motivated Human Resources Coordinator to join our People team. This role is ideal for someone early in their HR career who is eager to learn, grow, and take ownership of core administrative processes that keep our team running smoothly. The HR Coordinator will support a wide range of HR functions, from payroll and benefits administration to employee recordkeeping and compliance tasks.

This position will initially report to the Chief People and Compliance Officer, and will work in close partnership with the SVP of Finance.

The Human Resources Coordinator will contribute in the following ways:

Payroll & Timekeeping

• Assist with payroll processing, including data entry, timesheet verification, and resolving discrepancies.
• Audit paid time off (PTO) balances and ensure accurate accruals.
• Track and reconcile employee hours, overtime, and leave balances.

Leave Management

• Process and track employee leave requests (PTO, sick leave, FMLA, parental leave, etc.)
• Ensure compliance with applicable federal, state, and local leave laws.
• Serve as a point of contact for employees with leave-related questions.

HR Operations

• Maintain and update employee records in the HRIS system.
• Prepare employment verification letters and respond to external verification requests.
• Support onboarding and offboarding by preparing documentation, coordinating system access, and ensuring completion of compliance requirements.
• Assist with scheduling interviews, orientations, trainings, and other HR-related events.

Employee Support & Administration

• Respond to routine HR inquiries regarding policies, benefits, and procedures.
• Assist with administering benefit programs (health, dental, vision, retirement, etc.) and help resolve employee issues.
• Coordinate with payroll and benefits providers as needed.
• Help maintain HR metrics, reports, and audits to ensure data accuracy.
• Support HR projects such as employee engagement activities, compliance audits, and process improvement initiatives.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 1–2 years of experience in HR, payroll, or administrative support preferred; internships and co-op experience welcome.
• Basic understanding of HR laws, regulations preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Experience with HRIS or payroll systems (TriNet preferred).
• Ability to handle sensitive information with discretion and professionalism.
• Jira and Confluence experience preferred.

What you can expect from Zócalo Health

• Comprehensive benefits including medical, dental, vision, and voluntary life
• 401k
• Generous PTO policy (up to 15 days per year for FT employees)
• $1,000 home office stipend
• We provide the equipment needed for this role
• Opportunity for rapid career progression with plenty of room for personal growth

You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.