Community Partnerships Manager

at Zócalo Health

Remote in Bakersfield, California with extensive regional travel

Compensation: $90,000 - $110,000 per year

About Us

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don’t speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

Role Description

The Community Partnerships Manager is responsible for developing and sustaining strategic relationships with local organizations in the California Bay Area and the Central Valley that serve our addressable population. This role is focused on establishing a strong referral network by creating mutually beneficial partnerships with hospitals, community-based organizations, shelters, and other service providers. The ideal candidate is highly relational, organized, and mission-driven, with a deep understanding of the local community and a track record of stakeholder engagement.

This is a newly created role at Zócalo Health. The ideal candidate is excited by the opportunity to build from the ground up. You must be comfortable operating in ambiguity, creating structure where none exists, and iterating rapidly as we grow. We are looking for a self-starter who can implement new processes, help define best practices, and scale our approach in a fast-moving, mission-driven environment.

This position will report to the Regional General Manager of the Bay Area.

The Community Partnerships Manager, Bay Area will contribute in the following ways:

• Identify, develop, and manage relationships with key patient referral sources, including local hospitals, community based organizations (CBOs), shelters, clinics, and other relevant institutions.
• Set and track partnership goals related to referral volume, partner engagement, and conversion rates; proactively adjust strategies based on performance data.
• Educate partner organizations on Zócalo’s services and build clear, actionable referral pathways.
• Manage a portfolio of community partners, ensuring we have regular check-ins and ongoing partner engagement.
• Coordinate with the Community Engagement team to plan and participate in partner events, co-hosted initiatives, and collaborative outreach efforts.
• Serve as the internal point of contact for partner-related insights and needs.
• Collaborate with the Community Engagement team to align on shared goals and optimize referral-to-enrollment pathways.
• Track, analyze, and report on referral volume and partner engagement using internal systems and tools.
• Act as a community representative for the organization, embodying its mission and values.
• Participate in regional operating committee meetings as a key stakeholder.

Qualifications

• 5+ years of experience in community partnerships, outreach, or stakeholder engagement.
• Strong knowledge of local health, housing, and social service networks.
• Comfortable working in goal-oriented environments with weekly, monthly, and quarterly performance expectations.
• Proven ability to build trust and maintain long-term relationships with diverse partners.
• Excellent communication, organization, and interpersonal skills.
• Ability to work independently and as part of a cross-functional team.
• Experience using CRM or outreach tracking tools preferred.
• Bilingual (English-Spanish) a plus.

What you can expect from Zócalo Health

• Equity compensation package
• Comprehensive benefits including medical, dental, and vision
• 401k
• Flexible PTO policy - take the time you need to recharge
• $1,000 home office stipend
• We provide the equipment needed for this role.
• Opportunity for rapid career progression with plenty of room for personal growth.

You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.