ABOUT VERATO

As digital transformation and AI progress at lightning speed, organizations find themselves data-rich and insights-poor. Digital transformation’s promise to drive better experiences and business performance is falling short. Data is often trapped in silos across disconnected systems of record, such as ERPs and EHRs, systems of engagement, such as CRMs, and systems of insight, such as cloud data platforms. These systems cannot integrate seamlessly without a single source of truth for identity, making it impossible to share and consume complete and trusted 360-degree views of people, organizations, and networks.

Verato, the identity intelligence experts, powers exceptional experiences everywhere by solving the problem that drives everything else — knowing who is who. The Verato MDM Cloud, the next generation of MDM, delivers unprecedented identity intelligence by uniquely combining extraordinary identity resolution and enrichment with identity verification, AI-powered data governance, and advanced insights. Verato re-imagines MDM to be purpose-built and nimble to drive a complete and trusted 360-degree view of people, organizations, and networks across complex ecosystems with unmatched speed to value, enterprise-grade performance, and customer success. More than 75% of the US population flows through Verato, powering a single source of truth for identity across the critical industries of healthcare, life sciences, financial services, public sector, and beyond. For more information, visit verato.com.

Core to Verato’s strategy for sustained growth is our commitment to building a strong, people-first culture that attracts, develops, and retains top talent worldwide. Verato operates on the simple principle that a company must prioritize its employees first and foremost. In return, these employees will take care of the company’s customers, and in turn, those customers will support the company’s shareholders. Verato believes in empowering teams with the best tools and development opportunities available. Staff are given chances to expand their knowledge in areas like technology (e.g., big data, distributed/cloud computing, complex algorithms), healthcare, and organizational development. As Verato continues a path of high growth and significant impact, every team member gains an influential front-row seat as we execute our business strategy. Together, we can bring about a profound and positive transformation in healthcare as we know it today.

VERATO VALUES

We are committed to continually raising the standard of excellence throughout the organization, from marketing to engineering to customer service. Our guiding principles are to Make a Difference, to be Trustworthy, and to be Customer Obsessed.

Verato employees have a precise focus on proactively protecting the privacy and security of all systems while always ensuring they are following documented policies and procedures.

ABOUT THE POSITION

Verato is looking for a healthcare focused Technical Project Manager to ensure that our customers successfully complete their Verato implementation projects. As a member of the Verato Customer Experience team, you will be a part of a dynamic environment where hustle and the desire to make things happen are an absolute must. Verato offers a solution that is the foundation for the changes that are happening in healthcare. This position reports to the VP of Professional Services.

ESSENTIAL DUTIES and RESPONSIBILITIES

This is a multi-disciplinary role that requires excellent communication and organization skills, along with an understanding of technology and project management processes, and the ability to have a customer-first perspective.

• Manage the end-to-end execution of customer implementation projects from contract signing through production go live, Identify and communicate project risks and issues and escalate those appropriately within both Verato and customer teams
• Develop and implement indisputable ROI metrics for the implemented solution
• Coordinate internal Verato resources to meet the needs of each implementation - this includes resources from our sales team, implementation architects, implementation delivery analysts, and support
• Understand Verato technology and implementation process best practices and guide the customer to adhere to those
• Work with the client to design solutions around Verato’s cloud-based services and advise the client on how best to integrate Verato with their existing technologies and business processes
• Conduct whiteboard sessions with client technical staff and document solutions using data flows, architectural diagrams and high-level project plans which you will present in both informal PPT presentations and formal contractual documents
• Collaborate with the client experience and product teams to help pro-actively improve Verato processes and technology
• Build trust and transparency with clients, ensuring that Verato maintains and improves upon high implementation and support reputation

EDUCATION:

• Required: Bachelor's degree in a related field as assessed by the hiring manager.

REQUIRED EXPERIENCE:

• 5+ years’ experience consulting with clients to implement data management solutions, including both technical and project management activities such as progress monitoring, coordination of internal and customer resources, and pro-active risk identification
• Experience with Master Data Management (MDM) or Enterprise Master Patient Index (EMPI) technologies and implementations
• Experience and/or demonstrated knowledge of healthcare applications such as EMRs, Integration Engines, and Population Health / Analytics solutions is a pre-requisite.
• Up to 25% travel may be required as most accounts require at least one onsite visit as part of the sales process and one visit as part of the delivery process. Travel will most often be within local geography, but occasional participation is required for client events or conferences that are held in other locations within the US.
• PMP and agile experience, preferred

Equal Opportunity Employer/Veterans/Disabled