Manager, Integrations

Upfront Healthcare

Upfront Healthcare

Administration
Chicago, IL, USA
Posted on Jan 9, 2025
We are seeking a highly skilled and experienced Manager of Integrations to lead, and manage the integration of various healthcare systems, ensuring seamless interoperability and data exchange. The ideal candidate will have deep expertise in healthcare integration technologies, including Athena, Epic, Batch File Integration, HL7, FHIR, and API development and management.

The Manager of Integrations will play a critical role in delivering innovative solutions that enhance healthcare operations and improve patient outcomes. This is a hands-on, client-facing role where you will lead multiple discussions regarding our capabilities to integrate with other healthcare systems.
Department
Engineering
Employment Type
Full Time
Location
Chicago, Illinois
Workplace type
Hybrid

Role Responsibilities

  • Lead the integration efforts across multiple healthcare systems, including Athena and Epic, ensuring interoperability and seamless data flow.
  • Oversee the design, development, and maintenance of batch file integrations, ensuring timely and accurate data processing.
  • Implement and manage HL7 and FHIR interfaces to support healthcare data exchange and compliance with industry standards.
  • Develop and manage APIs to facilitate secure and efficient communication between internal and external systems.
  • Collaborate with internal teams, including product development, engineering, and client success, to gather integration requirements and deliver robust solutions.
  • Troubleshoot and resolve integration issues, ensuring minimal disruption to operations and client satisfaction.
  • Monitor system performance, implement best practices, and recommend enhancements to improve integration workflows and efficiency.
  • Ensure compliance with all relevant healthcare regulations and standards (e.g., HIPAA).
  • Develop and maintain comprehensive internal and external documentation to support integration processes, system functionality, and client requirements.
  • Stay updated with emerging technologies and standards in healthcare integration and propose innovative solutions.
Role Related PHI Access:
  • This role requires PHI access

Qualifications

  • Bachelor’s degree in computer science, Information Technology, or a related field (master’s degree preferred).
  • 5+ years of experience in healthcare system integrations, with a strong focus on Athena, Epic, HL7, FHIR, and APIs.
  • Proven experience with batch file integration processes and tools.
  • Expertise in HL7 and FHIR standards and protocols.
  • Proficiency in API development and integration (RESTful and SOAP).
  • Strong understanding of healthcare data exchange and EHR systems, including Athena and Epic.
  • Knowledge of data formats and transformations, including JSON, XML, and CSV.
  • Develop and maintain comprehensive unit tests to ensure the functionality, reliability, and quality of software components.
  • Problem-Solving Skills: Excellent analytical and problem-solving skills, with the ability to tackle complex technical challenges.
  • Communication: Strong verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
  • Demonstrated ability to work effectively in a collaborative, fast-paced environment.

Benefits

  • Competitive salary
  • Medical, Vision, and Dental
  • 401k
  • FSA and HSA
  • Employer paid short-term and long-term disability
  • Life insurance
  • Education reimbursement, adoption assistance, health & wellness perks, and training & development courses
  • Commuter benefits
  • Flexible PTO policy
  • 14 paid company holidays
  • Paid personal quarterly community service day

About Upfront Healthcare

Upfront is a mission-driven healthcare company delivering tangible outcomes to leading healthcare systems and provider groups. Its patient engagement platform makes each patient feel seen, guiding their care experience through personalized outreach. The backbone of the Upfront experience is its data engine, which analyzes clinical, sociodemographic, and patient-reported data. These insights, along with its advanced psychographic segmentation model, allow Upfront to individually activate patients to get the care they need while building a meaningful relationship between the patient and their health system. Upfront is rooted in partnership, leveraging best-in-class healthcare expertise to maximize the impact of technology and deliver a next-generation patient experience.
We are a recognized player in the industry, partnering with preeminent healthcare enterprises, including health systems, payers, medical groups, and life sciences companies.

Upfront Healthcare Services, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Upfront is committed to welcoming talent from diverse backgrounds and strives to promote a culture of thoughtfulness and inclusion.

Unsure if you meet all of the requirements, but confident in your abilities? Please apply!

What our Clients Say:
Upfront’s platform guides our patients to necessary care, consistently delivers personalized information designed to encourage action, and drives efficiency for our care teams,” - Senior Vice President of Clinical Innovation and Patient Experience

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