Senior Product Manager

Uno Health

Uno Health

Product
New York, NY, USA
Posted on Wednesday, February 21, 2024

About Uno

Did you know that 1 in 5 Medicare members who are eligible for critical healthcare subsidies that could save them thousands of dollars are not enrolled in them? And, as Medicare members, are increasingly dissatisfied with their coverage options? 16% of Medicare members change their coverage within a year and close to 50% change plans within 5 years.

Uno Health is a tech-enabled service that enrolls Medicare individuals into many of the financial programs they're eligible for - such as SNAP and Utility Assistance - unlocking thousands of dollars for some of the most vulnerable Americans. And the best part? Uno is free to use for the member and is paid for by the Medicare plan. The extra cash leads to improved health outcomes and savings for all, and a subset of programs unlock ~20% in direct revenue for their Medicare insurers. Uno is the solution to the growing dissatisfaction among Medicare members.

Founders Anna de Paula Hanika and Chloe Phitoussi were inspired by first-hand experience in their previous roles at healthcare startups developing programs which aimed to improve people's health outcomes while balancing the financial incentives of the insurance plan. Uno’s investors include Google Ventures, General Catalyst, Floodgate and Cowboy Ventures and other healthcare and technology leaders.

We are at a pivotal time, both for our growth as a company and for the healthcare system as a whole, with lots of pressures being applied to our members and customers. Come join our team and help us in our mission to enable the best health coverage for the lowest cost to the most people!

About the Role

We are looking for a Senior Product Manager who will partner closely with Technology leadership to take Uno’s Product team to the next level. You will be part of a small, talented and driven Product/Design/Engineering team that is maniacally focused on delivering a best-in-class digital engagement and enrollment experience to Medicare members.

Additional Role Responsibilities:

Outcomes

  • Establish key performance indicators (KPIs) to measure the success and impact of Uno’s consumer-facing digital products.
  • Effectively communicate the product vision, strategy, and progress to internal stakeholders, executives, and cross-functional teams.
  • Utilize data-driven insights to make informed decisions and iterate on the product.

Evolve Product Strategy

  • Develop a deep understanding of the senior/Medicare member and Medicare Advantage Plan (B2B2C) user base, identifying their needs, priorities, and pain points.
  • Define and articulate a comprehensive consumer-facing product strategy aligned with business goals and user requirements.
  • Work with the team to maintain and evolve the entire Product function roadmap that balances big bets, infrastructure investments and near-term business value.
  • Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to align product development with organizational objectives.
  • Collaborate with commercial teams to develop go-to-market strategies and materials.
  • Stay up-to-date on industry best practices and emerging technologies, conduct regular market and competitive analyses. Lead the team in adopting new technologies and methodologies as needed, identifying opportunities for innovation.

Product Development and Execution

  • Mentor, inspire, and grow alongside a small Product team. Be part of contributing to a collaborative and high-performance team culture.
  • Lead the end-to-end product development lifecycle of our consumer-facing digital products, from ideation to launch, ensuring the timely delivery of high-quality features and enhancements.
  • Partner with engineering teams to prioritize and execute the product roadmap, incorporating feedback from stakeholders and users.
  • Partner with engineering teams to ensure technology solutions are robust, scalable, secure, and compliant within a highly regulated environment (HIPAA, SOC).

User Experience and Design

  • Champion a user-centric design approach, collaborating with UX/UI teams to create an intuitive and accessible portal for seniors.
  • Gather user feedback through usability testing, surveys, and other methods to continuously improve the portal's user experience.

Qualifications and Skills:

Must have skills:

  • Several years (4+) of successful experience in various product management functions and structures, with some of that experience showcasing your ability to be a leader in product management, managing groups/cross functional initiatives to shipping successful products.
  • Deep experience in customer-facing web portals and/or digital consumer products.
  • Proven track record of successfully launching and managing products through their lifecycle – culminating in quantified business value.
  • Experience with (and fondness for) agile development methodologies.
  • Desire to step into a player-coach role within a small team, providing mentorship and standard-setting in conjunction with Product leadership.
  • Excellent communication skills, both verbal and written, with the ability to convey technical information to non-technical stakeholders.
  • Extreme attention to detail and organizational skills.
  • Strong forward planning, always thinking ten steps ahead.
  • Strong emotional intelligence (EQ), with experience interacting with executive leadership.
  • Natural collaborator, comfortable interfacing with various teams including engineering, design, sales, data, product operations, and marketing.
  • Highly adaptable, especially within the dynamic landscape of a startup.

Nice to have skills:

  • Experience in similar highly regulated industries like healthcare, consulting, finance, or other technology start-ups.

You may be a good fit for this role if you…

  • Have a desire to improve the livelihoods of millions of Americans who are among the most in need.
  • Are excited to learn about what it takes to run and grow a fast-growing start up!
  • Have experience in consulting and/or finance.
  • Are a self-starter who enjoys working cross-functionally with different teams to reach a common company goal.

Pay, Perks & Benefits at Uno!

  • Pay Rate: $160K to $180K Base Pay + Considerable Equity Option Potential.
  • Location: New York City or Bay Area.
  • Hybrid work environment: At least 2 days in the office and 3 days WFH (flexible).
  • Time Off: 25d vacation / 7d sick / 11 paid company holidays - 1 floating holiday.
  • Benefits: Competitive medical, dental, vision, and life insurance plans, and 401(k).
  • Growth: Several opportunities for advancement both in leveling up, working on special projects, and learning & development opportunities.
  • Start-Up Environment: Add on to our amazing company culture and bring your past experience to further evolve your career. Great opportunity to be a part of growing a mission-driven company as we expand to a new geography for the first time!

Uno Health’s Dedication to Equity, Diversity and Inclusion

Uno is committed to always pursue greater Equity, Diversity, and Inclusion in our hiring practices. To achieve Equity, Diversity and Inclusion at Uno, we are cognizant of the backgrounds that are underrepresented in our industry and society, and actively work towards achieving more inclusive hiring standards and more equitable outcomes specifically for people from those backgrounds. We currently collect optional demographic information from candidates at the application stage in order to allow us to measure outcomes of people from underrepresented backgrounds in our hiring process. Identifying information about a candidate will never be shared externally and will only be used for the purpose of Uno measuring its levels of representation.

Uno Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, educational background, or based on an individual's status in any group or class protected by applicable federal, state or local law. Uno encourages people from all backgrounds to apply to this role!

Please note: Uno Health interview requests and job offers only originate from hiuno.com email addresses (e.g. jsmith@hiuno.com). Uno Health will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Uno Health, please notify us at: security@hiuno.com