Lead Product Designer

Uno Health

Uno Health

Product, Design
Posted on Monday, April 17, 2023

About Uno

Did you know that 1 in 5 Medicare members who are eligible for critical healthcare subsidies that could save them thousands of dollars are not enrolled in them? And, as Medicare members, are increasingly dissatisfied with their coverage options? 16% of Medicare members change their coverage within a year and close to 50% change their plans within 5 years.

Uno Health is a tech-enabled service that enrolls Medicare members into many of the financial programs they're eligible for - such as SNAP and Utility Assistance - unlocking thousands of dollars for some of the most vulnerable Americans. And the best part? Uno is free to use for the member and is paid for by the Medicare plan. The extra cash leads to improved health outcomes and savings for all, and a subset of programs unlock ~20% in direct revenue for their Medicare insurers. Uno is the solution to the growing dissatisfaction among Medicare members.

Founders Anna de Paula Hanika and Chloe Phitoussi were inspired by first-hand experience in their previous roles at healthcare startups developing programs which aimed to improve people's health outcomes while balancing the financial incentives of the insurance plan. Uno’s investors include Google Ventures, General Catalyst, Floodgate and Cowboy Ventures and other healthcare and technology leaders.

We are at a pivotal time, both for our growth as a company and for the healthcare system as a whole, with lots of pressures being applied to our members and customers. Come join our team and help us in our mission to enable the best health coverage for the lowest cost to the most people!

About the Role

We're seeking a mission-driven Lead Product Designer to help build the Product Design function at Uno. As the first team member, you will be instrumental in laying the groundwork for a top-notch Product Design Team while also making a significant contribution as an individual contributor from day one.

Additional Role Responsibilities:

  • Build the Design Function at Uno. Including but not limited to:
    • Establish basic Design Operations.
    • Hire additional designers and build out the design team.
    • Establish the model for how Design collaborates with Marketing, Product, and Engineering and Operations at Uno.
    • Build Uno’s Design System.
  • Support key Product Design needs as an individual contributor.
  • Collaborate with the Member Marketing team in the development of a brand voice and visuals.
  • Unify and improve the user experience for internal users.
  • Unify and improve the user experience for Medicare members.
  • Support the launch of new Uno products and services.

Qualifications and Skills

Must have:

  • You have experience in a startup environment or a small, fast growing, design team.
    • Specifically having special knowledge on what types of mistakes to avoid at this stage and which ones you’re ok making again. :)
  • You have extensive experience doing user research and enjoy going end-end on a product launch.
    • End to end being from user research to post launch iteration on designs.
  • You are an excellent communicator, bringing clarity (beyond the visuals) to vague concepts and complex challenges to bring stakeholders along.
  • Your design work is grounded in an understanding of business needs, and you prioritize practicality and functionality over visual appeal.
  • You have a keen eye for detail, but also knows when to make compromises in order to achieve the bottom line.
  • You're confident in your opinions and are not afraid to express them, but you're also receptive to feedback and willing to revise your thinking.
  • 6+ years of experience as a Product Designer.
  • 2+ years experience managing and growing a team of designers.

Nice to have:

  • You’ve been the first designer and built a Design Function at a small, fast-growing company before.
  • You have an impressive ability to keep everything in order, from design versioning to user research. If color coding, alphabetizing, and labeling bring a smile to your face, we think you'd be a great fit for our team!
  • You have experience building a tech-enabled service.
  • You have experience in healthcare.
  • You have experience designing for a senior or medicare/medicaid population.
  • You have experience doing brand design work.

You may be a good fit for this role if you…

  • Thrive in a fast-paced, scrappy startup environment.
  • Are both creative and strategic.
  • Are great at breaking down or simplifying complex problems.
  • Have strong opinions, loosely held.
  • Are self-starting.
  • Are Deeply curious.
  • Are as obsessed with the SNL Papyrus sketch as we are.

Pay, Perks & Benefits at Uno!

  • Pay Rate: $180-200k base pay + Equity Potential.
  • Location: Remote but willingness to travel to our NYC or SLC office periodically.
  • Time Off: 25d vacation / 7d sick / 11 paid company holidays - 1 floating holiday.
  • Benefits: Competitive medical, dental, vision, life insurance plans, & 401K plans!
  • Growth: Several opportunities for advancement both in leveling up, working on special projects, and learning & development opportunities.
  • Start-Up Environment: Add on to our amazing company culture and bring your past experience to further evolve your career. Great opportunity to be a part of growing a mission-driven company as we expand to a new geography for the first time!

Uno Health’s Dedication to Equity, Diversity and Inclusion

Uno is committed to always pursue greater Equity, Diversity, and Inclusion in our hiring practices. To achieve Equity, Diversity and Inclusion at Uno, we are cognizant of the backgrounds that are underrepresented in our industry and society, and actively work towards achieving more inclusive hiring standards and more equitable outcomes specifically for people from those backgrounds. We currently collect optional demographic information from candidates at the application stage in order to allow us to measure outcomes of people from underrepresented backgrounds in our hiring process. Identifying information about a candidate will never be shared externally and will only be used for the purpose of Uno measuring its levels of representation.

Uno Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, educational background, or based on an individual's status in any group or class protected by applicable federal, state or local law. Uno encourages people from all backgrounds to apply to this role!

Please note: Uno Health interview requests and job offers only originate from hiuno.com email addresses (e.g. jsmith@hiuno.com). Uno Health will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Uno Health, please notify us at: security@hiuno.com