Customer Success Associate

Stellar Health

Stellar Health

Marketing & Communications, Customer Service, Sales & Business Development · Full-time
New York, NY, USA
Posted 6+ months ago

About Stellar Health We are a tech and services company whose mission is to empower primary care providers to deliver high-quality and efficient healthcare.

Our workflow tool is unique in transforming small practices to be successful in Value-Based Care contracts, during a time when insurers are under a lot of pressure to move to this model of payments and better patient outcomes.

Our founding team covers a wide range of experience and skills - having built multiple best-in-class technology products in their careers, with deep healthcare knowledge and experience in starting successful companies from the ground up (more about us at https://stellar.health).

About the position

Stellar is looking for a Customer Success Associate to drive performance impact for our customers (healthcare provider offices). 

Who will love this job:

  • You get things done and you love working in a dynamic environment; we move quickly and we need a teammate who will too.
  • You love working with people
  • You are a great coach
  • You have strong organizational skills
  • You have strong communication skills

What you’ll do:

  • Inspire and coach clients on how to succeed using our software
  • Analyze client performance to generate specific insights on how to improve
  • Share your insights from the field with our Product Team
  • Represent Stellar at industry conferences and events

Who you are:

  • You have 1-3 years of prior job experience
  • You have prior experience for healthcare, and/or want to learn lots about healthcare
Stellar Health is an equal opportunity employer.