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The Most Authentic View of Who Is Hiring in Healthcare
148
companies
1,399
jobs
Any inquiries, reach out to us at talent@aqpsearch.com
Stellar Health
This job is no longer accepting applications
See open jobs at Stellar Health.See open jobs similar to "Senior Associate, Customer Success (Strategic Operations)" The Health Talent Exchange.About Stellar Health:
Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes.
At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy. Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way.
Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, & Primary Venture Partners) with an established product & proven operating model. We’ve shown that we make a real difference for physician practices and their patients.
About the position:
At Stellar, our customers are health plans, major health systems and other risk bearing entities (eg ACOs). Our Customer Success Team is responsible for end to end deployment of our programs with our Customers after the sales process is complete. This includes setting up initial program parameters, defining program-level success metrics and strategies to meet and surpass those metrics, designing and deploying tailored initiatives throughout the year to ensure success against our program strategy, and building deep relationships with client stakeholders (both junior and executive level) to convey Stellar’s impact and facilitate renewal / expansion discussions.
This role is customer-facing and also partners broadly across the full Stellar organization, working closely with our integrations, sales, provider operations, and product teams to ensure we are effectively deploying Stellar’s technology and services.
Senior Customer Success Associates are given high levels of autonomy and own operational activities for customer accounts from end to end, while also supporting activities for larger accounts.
What you’ll do:
The Senior Customer Success Associate is responsible for supporting end to end Customer Relationship Management, including:
As Senior Customer Success Associate you should have:
Pay:
The salary range for this role is $100,000 - $120,000 and will be eligible for an annual performance based bonus and equity grant. Where a new hire falls within this range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Stellar's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Stellar rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
Stellar reserves the right to change our compensation bands at any time.
Perks & Benefits:
Stellar offers a carefully curated selection of wellness benefits and perks to our employees:
Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment.
Stellar Health Employment Privacy Notice
At Stellar Health, your privacy and security as a job seeker is a priority no matter where you are in the interview process. As recruiting scams have become more prevalent, please take note of the following practices to ensure the legitimacy of any interaction with our team.
If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate, please contact people-team@stellar.health. If you believe you've been a victim of a phishing attack, please mark the communication as “spam” and immediately report it by contacting the U.S. Federal Trade Commission.
This job is no longer accepting applications
See open jobs at Stellar Health.See open jobs similar to "Senior Associate, Customer Success (Strategic Operations)" The Health Talent Exchange.