About the role

At Seen Health, Population Health drives both our clinical and financial model, ensuring frail seniors receive proactive, high-quality, cost-effective care in our PACE program. As a pay-vider, we blend managed care strategy with provider-led execution, ensuring every participant receives the right care, at the right time, in the right setting.

The Strategy & Operations – Population Health role is equal parts strategy and execution, responsible for 0→1 designing and implementing key capabilities that optimize quality, cost, and care coordination. This is a fast-paced, cross-functional role requiring strong leadership, execution, and problem-solving skills to build population health capabilities from the ground up

Key Responsibilities

• Drive Strategy & Execution: Own and drive initiatives end-to-end, from strategy development to implementation, ensuring projects stay on track.
• Build Managed Care & Utilization Processes: Build and implement scalable programs across care coordination, care management, utilization management, and provider engagement (e.g. transitions of care, poly-pharmacy, quality, etc.)
• Enhance Provider Network & Preferred Partnerships: Strengthen relationships with PCPs, specialists, pharmacies, and community-based organizations to optimize participant access to high-quality care.
• Cross-Functional Collaboration: Work closely with clinical teams, enrollment, compliance, and health plan operations to ensure seamless service delivery.
• Solve Ambiguous Problems: Tackle operational challenges with a problem-solving mindset, using data and stakeholder insights to drive decision-making.
• Data-Driven Decision-Making: Leverage claims data, encounter data, and quality metrics to monitor performance, identify trends, and drive continuous improvement.
• Health Plan & Compliance Support: Partner with health plan operations and regulatory teams to ensure compliance with CMS and state guidelines.
• Support Rapid Growth: Adapt quickly to changing priorities and help scale operations as Seen Health expands.

Who You Are

• Based in Los Angeles / San Gabriel Valley
• Self-Starter: You take initiative, work independently, and don’t wait for direction to drive projects forward.
• Strategic & Execution-Oriented: You can think big picture while also rolling up your sleeves to get things done.
• Problem-Solver: You thrive in ambiguity and excel at breaking down complex problems into actionable solutions.
• Operationally-Minded: You have experience establishing new processes and improving efficiencies in care delivery or health plan operations.
• Cross-Functional: You have the ability to build the trust and confidence of a wide range of stakeholders..
• Collaboration: You're someone who connects the dots between teams — a proactive communicator who puts individual projects into broader organizational objectives
• Fast-Paced & Adaptable: You excel in a dynamic, startup-like environment where priorities shift rapidly.

Qualifications

• Bachelor's degree required; graduate degree preferred (MBA, MPH); clinician-turned-operator welcomed (e.g. RN, SW)
• 5+ years of work experience in healthcare operations, population heath, or managed care, preferably in value based care settings, health plan or provider networks
• Experience in MSO, clinically integrated network (CIN) operations, utilization management, risk adjustment, or medical group operations are a plus.
• Experience in a startup or fast-paced environment is strongly preferred.
• Strong operational, analytical, and problem-solving skills. Ability to develop business cases, ROI analysis, and financial analysis
• Excellent communication and stakeholder management skills.
• Ability to execute and deliver results in an ambiguous, evolving environment.

Salary & Benefits

• Salary: $150,000-$175,000
• Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Parental and Caregiver Leave
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Paid Time Off across holidays, vacation time, personal days, and sick days
  • 401k Plan
  • Personal and professional development, including CME support and career growth opportunities
  • Subscriptions and training on using AI tools including ChatGPT