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PACE Center Intake Coordinator
Seen Health
Alhambra, CA, USA
Posted on Dec 4, 2024
About Seen Health
At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach.
Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization.
We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen.
The PACE Center Intake Coordinator is responsible for facilitating the enrollment of participants into the PACE program, ensuring compliance with program regulations, and coordinating care between various healthcare providers.
Key Responsibilities:
- Coordinate and conduct initial intake screenings with potential PACE program participants, including determining eligibility and collecting necessary information for enrollment
- Coordinate with various healthcare providers to ensure seamless transition of care for participants
- Maintain accurate and complete participant records, including medical history, care plans, and medication lists
- Work with interdisciplinary team to develop individualized care plans for each participant
- Provide education and support to participants and their families regarding the PACE program and available resources
- Ensure compliance with program regulations and standards
- Participate in quality improvement initiatives and maintain knowledge of current healthcare regulations and trends
Key Qualifications:
- Bachelor's degree in healthcare, social work, nursing or related field preferred
- Minimum of two years of experience in healthcare service coordination or case management required
- Knowledge of Medicare and Medicaid regulations preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of an interdisciplinary team
- Strong organizational and time-management skills
- Ability to maintain confidentiality and exercise good judgment
- Proficiency in Microsoft Office and electronic health records (EHR) systems