Human Resources Specialist

Seen Health

Seen Health

People & HR
Alhambra, CA, USA
Posted on Jul 30, 2024

About Seen Health

At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach.

Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization.

We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen.

About the Role

The HR Specialist is responsible for recruiting a talented and diverse workforce to meet the staffing needs of Seen Health SGV. The HR Recruiter will be charged with identifying new and unique talent pools from which the organization can recruit a diverse workforce and with fostering relationships to create talent pipelines. The HR Specialist will also be tasked with additional administrative tasks to support the administrative functions of the HR department including leave tracking and employee file maintenance. The ability to maintain highly confidential information and manage multiple competing priorities with a customer service mindset is critical to this role.

Responsibilities

  • Researches, develops, and implements effective recruiting strategies to attract a diverse pool of qualified and capable talent for the organization.

  • Collaborates with hiring managers to identify and draft detailed and accurate job descriptions and hiring criteria.

  • Oversees preparation of interview questions, ensures interviewing staff are trained on interviewing skills and appropriate questions.

  • Actively seeks out diverse talent from various channels, including minority focused job boards, community organizations and other like sources.

  • Builds relationships with diversity-focused organizations, schools, and community groups to enhance recruitment pipelines and promote diversity initiatives.

  • Spends time in the community to foster relationships with community partners to build talent pipelines.

  • Tracks and analyzes recruitment metrics (including DEI) to assess the effectiveness of recruitment efforts and identify areas for improvement.

  • Publishes, posts, and maintains job ads in accordance with procedures as necessary.

  • Screens candidate applications for targeted recruitment efforts and coordinates and confirms interviews as warranted.

  • Checks candidate references prior to offer or onboarding.

  • Attends and participates in job fairs and networking opportunities.

  • Works with the People function and overall team to successfully onboard and orient new employees to Seen Health SGV

  • Uses new hire onboarding checklist to ensure consistency across all departmental disciplines to welcome new staff to Seen Health SGV

  • Enters new hire information across all tracking systems. Works with the Payroll & Benefits Specialist to regularly maintain, audit, and update tracking systems as needed.

  • Coordinates new hire orientation including scheduling, room set-up, new employee binders and new hire paperwork, and document tracking.

  • Tracks orientation paperwork to ensure deadlines are met.

  • Facilitates new employee orientation. Ensures all required components have been included and materials have been distributed

  • Maintains up-to-date knowledge on all laws, regulations, and internal policies related to recruitment as well as personnel leaves.

  • As necessary, supports HR Manager to accurately track employee leaves and communicate with employees when leave exhaustion is approaching.

  • Prepares and processes workers’ compensation incident reports as necessary. Follows up with insurance carrier to discuss claims in a timely manner as necessary.

  • Processes and maintains FMLA requests as directed by HR Manager. Prepares FMLA forms and tracking on grid, prepares LOA forms.

  • Assists Payroll & Benefits function with employee file maintenance as necessary.

  • Performs other related duties as required and assigned.

Qualifications

  • 2+ years of recruitment experience

  • 2+ years experience within a health care organization (senior care preferred)

  • HR experience preferred

  • SHRM-CP or similar certification preferred

  • Proficiency with Rippling and other software tools preferred

  • Ability to maintain sound judgement under stress and communicate effectively

  • Ability to research and analyze data, draw conclusions, and resolve issues

  • Ability to read, interpret, and apply policies, procedures, laws, and regulations

Location

  • Los Angeles required. Ability to commute to Alhambra required.
  • Relocation benefits available.

Salary & Benefits

  • Salary is competitive and includes benefits.