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Senior Director, Product Security
Product, Sales & Business Development · Full-time
New York, NY, USA · Remote
USD 285,600-340k / year + Equity
Posted on Nov 14, 2026
Join Tech @ Ro to build the future of healthcare, from the ground up!
At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.
We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.
At Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.
…and we’re just getting started.
As part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:
- Solve complex, high-concurrency problems across a full-stack platform
- Build and ship quickly with tight feedback loops and real-world impact
- Own systems end-to-end, from architecture to production performance
- Work alongside experienced operators, technical leaders, and clinicians
- Help define how modern healthcare should be delivered
We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.
If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.
The Role
Patient trust depends on the safety and reliability of the products we build. As Ro expands its use of AI-enabled workflows, mobile experiences, and automated customer support, Product Security plays a central role in helping teams ship quickly without losing sight of the risks that matter most.
We are looking for a senior security leader to set the direction for Product Security and lead the engineers responsible for protecting Ro's product surface. The scope includes application security, iOS and Android security, security architecture, AI product security, cloud and data security partnership, vulnerability management, and executive guidance for identity verification and KYC.
This role reports to the CISO and works closely with leaders across Engineering, Product, Infrastructure, Commerce, and other partner teams. You will turn security priorities into practical engineering decisions, measurable programs, and clear accountability. You will also lead and develop a team of senior security engineers. This role will be located in New York City, or remote with a willingness for frequent travel to Ro's NYC headquarters.
What Success Looks Like
- Product teams involve Product Security early enough that material risks can be addressed in architecture and implementation, not discovered only before launch.
- Ro has a clear product-security strategy with explicit priorities, owners, investment decisions, and measures of progress.
- Security controls for AI-enabled products are grounded in realistic abuse cases, instrumented in production, and improved as Ro's use of agents and automation evolves.
- Identity and KYC decisions balance confidence, customer experience, fraud risk, and operational cost across web and mobile experiences.
- Developers can use repeatable security tooling and guidance in their normal delivery workflows, with adoption and impact visible to leadership.
- Senior engineers on the team have clear ownership, room to lead, and a path to grow their scope and influence.
What You'll Do
- Lead Ro's Product Security function across application security, mobile security, architecture review, AI product risk, and product-facing vulnerability management, while coordinating closely with cloud and data security partners.
- Establish the function's long-term priorities and operating model. Convert company risk choices into sequenced engineering initiatives, staffing and investment needs, accountable owners, and outcome-oriented metrics.
- Set expectations for secure product development, including architecture review, threat analysis, security testing, developer guidance, and patterns that teams can reuse without adding unnecessary friction.
- Own the security approach for AI-assisted customer service and internal automations. Address threats such as prompt injection, unsafe tool use, data exposure, and manipulation, and ensure that evaluation and production monitoring inform ongoing control improvements.
- Provide senior security leadership for identity verification and KYC. Partner with Product and Commerce on verification flows and the signals used to make risk decisions.
- Expand automated security checks for web, mobile, and AI development within CI/CD and engineering workflows. Track where controls are used, where they are bypassed, and whether they reduce meaningful defect classes.
- Use penetration testing, threat analysis, vulnerability data, and bug bounty findings to identify systemic issues and communicate changes in Ro's risk posture to executives.
- Develop security education and enablement that changes engineering behavior: better designs, earlier engagement, fewer repeated vulnerability patterns, and stronger ownership by product teams.
- Manage and grow a senior technical team. Define durable areas of ownership, coach emerging leaders, and evolve the organization as Ro's product and risk surface expands.
What You'll Bring to the Team
- 12+ years of relevant experience across security and engineering, including meaningful experience building or shipping production software and leading security work in fast-moving technology organizations.
- Leadership experience in product security for a consumer-facing business where account compromise, abuse, fraud, payments, or other adversarial behavior are recurring operating concerns. Experience in consumer health, fintech, marketplaces, or a comparable environment is especially relevant.
- Strong technical depth in application security, secure architecture and design, and vulnerability management, with the credibility to work directly with experienced software and security engineers.
- Experience securing both web applications and native mobile applications at a meaningful consumer scale.
- Practical knowledge of identity verification, KYC, and fraud risk, including the product and engineering trade-offs involved in high-confidence, low-friction verification.
- Working familiarity with modern software delivery and security tooling, including CI/CD systems and technologies such as GitHub and Snyk, plus enough fluency in languages used by Ro teams - including Java, Python, Swift, Kotlin, and JavaScript/Node.js - to engage constructively in technical decisions.
- Ability to explain technical and product risk in concrete business terms, make recommendations under uncertainty, deliver clear guidance and build alignment across teams with competing priorities.
- Demonstrated ability to develop senior engineers, delegate meaningful ownership, and create clarity in organizations that are changing quickly.
- Master's degree in computer science or engineering, or equivalent practical leadership experience.
We’ve Got You Covered
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth stipends
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
The target base salary for this position ranges from $285,600 to $340,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.
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