Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

Roman Pennsylvania Medical, P.C. (RPM) is a nationwide virtual care medical practice affiliated with Ro, the leading direct-to-patient healthcare company. Our mission is to help patients achieve their health goals by delivering the easiest, most effective care possible. Our team is united under one goal, which is to design, deliver and continuously improve high-quality care at scale. Since 2017, RPM has cared for millions of patients, including patients in nearly every single county in the United States and 98% of primary care deserts. With 100+ dedicated providers, nurses, and affiliated support staff, we support our patients at every step of their care journey on Ro’s platform.

Reporting to the President of RPM, the VP of Clinical Practice is accountable for leading and delivering high quality clinical care at scale. In conjunction with senior leaders from the Care Delivery Operations team and Care Delivery Quality and Safety team, the VP of Clinical Practice will seek to scale the clinical practice in order to deliver care that patients want and in a way that providers and staff love.

You will oversee a rapidly growing team that currently consists of over 150 full-time and contract doctors, nurses, nurse practitioners and patient advocates (similar to medical assistants), who are all working together to help patients achieve their health goals. The team is currently focused on a number of practice and performance management initiatives, such as optimizing practice structure to accommodate the rapid increase in providers; improved forecasting of staffing models based on rapidly increasing patient volume; incorporating practice service opportunities via peer committees; advancing practice standardization and brand as the practice grows; and enhancing the effective use of technology to achieve provider and patient goals. The team is also creating and designing initiatives to update provider training and education, and improve incentive structures, and recently launched new principles all in service of cultivating a culture of clinically excellent care enabled by technology.

The target base salary for this position ranges from $308,000 to $362,000, in addition to a competitive benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

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