🏥 Clinical Liaison (RN)

📍 Location: On-Site – Philadelphia, PA
🕒 Type: Full-Time | Salaried | 5 days per week + some weekend coverage
🕑 Schedule: 11:00 AM – 7:30 PM
💰 Compensation: $105,000 base + bonus potential
👤 Reports To: Sr. Director of Partner Operations
👥 Direct Reports: None
✈️ Travel: Light, with occasional out-of-state travel required

🌟 About myLaurel

At myLaurel, we’re transforming healthcare by delivering acute-level care directly into patients’ homes. We care for frail, elderly, and medically complex individuals—improving outcomes, reducing readmissions, and creating a dramatically better care experience.

🚑 Our Programs:

• Rapid Advanced Care – On-demand, in-home urgent care

• Acute Care at Home – Hospital-level care safely delivered at home

• Recovery at Home – Transitional post-discharge care to prevent readmissions

Through our interdisciplinary model of telehealth physicians, in-home paramedics, and RN care managers, myLaurel is redefining where and how acute care is delivered.

💼 The Opportunity

We’re hiring a Clinical Liaison (RN) to support the launch and growth of a new hospital-partnered service line in Philadelphia.

You’ll act as the face of myLaurel inside the hospital—building trust, identifying eligible patients, and promoting our home-based acute care programs. This is a hybrid clinical-strategic role perfect for a nurse who excels in care coordination, patient education, and stakeholder engagement.

🧩 Key Responsibilities

• 🤝 Hospital Engagement – Build strong relationships with care teams, physicians, and hospital leadership

• 📈 Referral Management – Identify eligible patients and guide them into myLaurel’s acute care programs

• 💬 Patient Education – Clearly explain services and care plans to patients and caregivers

• ⚙️ Operational Integration – Seamlessly embed myLaurel into hospital discharge and care workflows

• 🎯 Strategic Growth – Collaborate with internal teams to drive program adoption

• 📊 Track Results – Monitor key performance metrics including referrals, patient satisfaction, and outcomes

• 🤝 Cross-Team Collaboration – Coordinate with myLaurel’s internal care and operations teams

📅 A Day in the Life

• Attend hospital huddles and rounds

• Conduct chart reviews and referral assessments

• Deliver program education to patients, caregivers, and staff

• Track referral data and outcomes

• Serve as a clinical ambassador for home-based acute-level care

✅ What You’ll Need

• 🩺 Active, unrestricted RN license (required)

• 🏥 5+ years of clinical experience — ICU or ER experience strongly preferred

• 🧠 Expertise in care transitions, discharge planning, and readmission prevention

• 📢 Strong communication and relationship-building skills

• 💻 Proficiency with EHRs and hospital systems

• 🎓 BSN or related degree preferred

• 🚀 Bonus: Experience in program development or liaison roles

⚠️ Note for Candidates: ICU or ER experience is highly preferred. Candidates without this background will be reviewed on a case-by-case basis.

📊 Success Metrics

• 🚦 Referral volume & conversion

• 📋 Referral appropriateness

• 😊 Patient & caregiver satisfaction

• 📉 Reduction in readmissions

• 🤝 Hospital partner engagement & satisfaction

💡 Why myLaurel?

• 🌱 Be part of a mission-driven company changing how acute care is delivered

• 🏆 Make a high-impact contribution within a growing, innovative startup

• 💰 Competitive salary + bonus potential

• 👥 Collaborate with interdisciplinary care and operations teams

• 💼 Help shape the future of home-based acute care

📩 Apply now to help bring acute-level care into patients’ homes—and change what’s possible in healthcare.