Job Details

Description

Job Summary:

mPulse is seeking a highly experienced healthcare analytics leader to serve as Vice President, Health Analytics & Outcomes. This individual will play a pivotal leadership role in shaping and operationalizing the next phase of mPulse’s Health Experience & Insights (HXI) platform. The ideal candidate is a domain expert in healthcare analytics, health plan operations, member engagement, and outcomes measurement – with deep experience translating data into insights that drive business and health impact.

This VP will lead three core teams:

• Analytics Consulting – strategic partners to customers delivering data-driven guidance and insights.
• Data Analyst Services – technical experts producing reports, dashboards, and analytical deliverables for customers and internal stakeholders.
• Engagement Intelligence & Outcomes – a new team responsible for defining, quantifying, and communicating the measurable impact of mPulse's solutions to our customers.
• This leader will also serve as an internal and external subject matter expert, regularly representing mPulse at conferences, customer executive briefings, and strategic workshops.

Duties/Responsibilities:

Strategic Leadership

• Partner with the VP, Engagement & Analytics Strategy to define and execute the analytics and outcomes strategy for the HXI platform.
• Develop a unifying vision for analytics services that spans insights delivery, storytelling, quantification of impact, and ROI modeling.
• Design scalable frameworks for demonstrating program value - including health outcomes, operational impact, cost avoidance, and member experience improvement.
• Team Leadership & Development
• Lead, mentor, and grow three teams with distinct but integrated mandates:
• Analytics Consultants (external-facing strategy and storytelling)
• Data Analysts (technical production and reporting)
• Engagement Intelligence & Outcomes (quantifying and communicating our value)
• Foster a culture of excellence, innovation, and collaboration across the analytics ecosystem.

External Thought Leadership

• Represent mPulse as a healthcare analytics and engagement SME at industry events, webinars, customer summits, and press opportunities.
• Build a library of benchmark outcomes and case studies that power mPulse’s commercial and strategic initiatives.

Client Strategy & Enablement

• Deliver strategic business reviews, RFPs, and solutioning efforts with evidence-based narratives and program insights.
• Drive customer conversations from “engagement” to “impact,” helping translate results into executive-level value.
• Standardize and enhance the mPulse outcomes storytelling engine for repeatability across customers and use cases.

Cross-Functional Collaboration

• Partner closely with Member Experience, Delivery, Product, Sales, Marketing, Customer Success teams to align outcomes measurement with messaging, strategy, and delivery.
• Collaborate with Data Operations and AI teams to ensure analytic capabilities evolve with platform and model enhancements.

Minimum Qualifications:

• 15+ years of experience in healthcare analytics, population health, or value-based care—preferably within a health tech, health plan, or analytics services environment.
• Expertise in health plan quality programs (CAHPS, HEDIS, HOS, Stars), member engagement, and clinical and claims data structures.
• Demonstrated leadership of multidisciplinary analytics teams, including strategic consulting and technical functions.
• Deep understanding of ROI modeling, outcomes attribution, and healthcare business case development.
• Proven executive presence, with experience speaking at conferences, leading strategic workshops, and advising C-level stakeholders.
• Strong understanding of digital engagement, behavioral science, and predictive analytics in the healthcare ecosystem.
• Exceptional communication and storytelling skills – able to synthesize complex analytics into clear, persuasive narratives.

Preferred Qualifications:

• Advanced degree in Public Health, Health Economics, Epidemiology, Data Science, or a related field.
• Experience managing multi-layered client portfolios and leading enterprise analytics transformations.
• Familiarity with leading technologies in predictive modeling, BI visualization (Tableau, Looker), and omnichannel engagement analytics

Physical Requirements:

• Ability to stand and sit for extended periods.
• Ability to lift 10 lbs. weight.

Qualifications

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.