Maximus (https://www.maximustribe.com/) is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify.

About the Role:

Maximus is looking for a highly organized and compliance-minded Sr. Manger of Licensing, Credentialing & Regulatory Operations to lead all provider credentialing, licensing, and DEA/CSR oversight activities for our fast-growing contractor provider network. This role is foundational to ensuring our clinicians are fully authorized and ready to deliver care across all states and services.

You will build and manage the systems, processes, and workflows that support licensure at scale, while partnering closely with clinical operations, compliance, legal, and recruiting to ensure every provider is credentialed accurately, efficiently, and in full alignment with state and federal regulations.

This is a highly visible, cross-functional leadership role that’s equal parts strategic planning and operational execution.

Key Responsibilities:

Licensing & Credentialing Operations

• Own and manage the end-to-end state and DEA licensing and renewal process across 45+ states for our national 1099 provider network.

• Oversee and maintain DEA and Controlled Substance Registration (CSR) records—ensuring providers are properly credentialed for prescribing across appropriate schedules.

• Lead credentialing and re-credentialing efforts, including CAQH, NPDB, malpractice verification, and other standard regulatory components.

Workflow Management & Documentation

• Develop and maintain SOPs, checklists, and status-tracking infrastructure to ensure process clarity and audit-readiness.

• Build internal systems for tracking expirations, renewals, and application progress in coordination with onboarding and recruiting.

• Implement an intake and feedback loop (ticketing or equivalent) to manage and triage provider licensing and credentialing issues.

Compliance & Regulatory Partnership

• Serve as a cross-functional partner to compliance, legal, and clinical leadership—ensuring credentialing and licensing practices align with evolving state and federal regulations.

• Create and maintain policy documentation related to licensing, DEA/CSR, and credentialing workflows.

• Identify risk areas and recommend solutions to support regulatory readiness and multi-state expansion.

Strategic Initiatives & System Development

• Partner with Product and Engineering teams to define operational requirements for system or tool development related to licensing, credentialing, and renewals.

• Collaborate with executive leadership to assess expansion readiness and support strategic growth goals through licensing strategy.

• Evaluate and manage relationships with third-party credentialing or background check vendors.

Qualifications

• 5+ years of experience in provider credentialing and licensing, ideally in a healthcare startup, MSO, or multi-state care delivery organization.

• Strong working knowledge of DEA and Controlled Substance Registration processes and regulatory considerations.

• Experience leading licensing and credentialing for 1099 provider networks (contractor-based model).

• Proven ability to develop systems, documentation, and workflows that scale with organizational growth.

• Strong communication and project management skills with a high degree of process ownership.

• Experience with CerifyOS, Medallion or other credentialing vendor software

• Bonus: experience with digital health, telehealth regulations, or NCQA standards.

You’ll thrive in this role if you...

• Are detail-obsessed and systems-driven, with a passion for operational excellence.

• Excel at translating regulatory complexity into structured, repeatable processes.

• Enjoy owning a process from end to end—rolling up your sleeves when needed and also thinking several steps ahead.

• Want to help shape the operational and regulatory backbone of a growing care delivery organization.

World-Class Benefits:

• Premium Blue Shield Platinum PPO & HMO Plans (up to 80% premium coverage)

• Full Suite: Medical, Dental, Vision, Life Insurance

• Best-in-class 401K options

• Flexible vacation/time-off policies

• Liquidity of options whenever available

• Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees)