SVP, Revenue Cycle Management



Accounting & Finance
Posted on Friday, September 1, 2023

About Kindbody

Kindbody is a leading fertility clinic network and family-building benefits provider for employers offering comprehensive virtual and in-person care. Kindbody's clinically managed program includes fertility assessments and education, fertility preservation, genetic testing, in vitro fertilization (IVF), donor and surrogacy services, and adoption, as well as physical, mental, and emotional support from preconception through postpartum. Kindbody is the trusted fertility benefits provider for more than 90 employers, covering more than 2.4 million lives. Many thousands more receive their fertility care directly from Kindbody throughout the country at signature clinics, mobile clinics, and partner clinics. As the fertility benefits provider, technology platform, and direct provider of high-quality care, Kindbody delivers a seamless, integrated experience with superior health outcomes at lower cost, making fertility care more affordable and accessible for all. Kindbody has raised $154 million in funding from leading investors including Perceptive Advisors, GV (formerly Google Ventures), RRE Capital, Claritas Health Ventures, Rock Springs Capital, NFP Ventures, and TQ Ventures.

About the Role

As an experienced SVP, RCM reporting to our Chief Financial Officer you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration. This role is a full time remote position with about 20% travel.


  • Develop and execute the revenue cycle management strategy for fertility aligning with overall organizational goals and objectives.
  • Collaborate with executive leadership to establish key performance indicators (KPIs) and monitor the financial health of the fertility services.
  • Lead and manage a team of revenue cycle professionals, including billing, coding, collections, Pre Cert, VOB and Financial Navigation,
  • Foster a collaborative and high-performing team environment, providing guidance, mentorship, and professional development opportunities.
  • Analyze and streamline revenue cycle processes to enhance efficiency, accuracy, and overall effectiveness.
  • Implement best practices and continuous improvement initiatives to ensure optimal revenue capture and timely reimbursement.
  • Develop and execute strategies to maximize revenue capture, minimize denials, and optimize reimbursement rates for fertility services.
  • Monitor payer contracts and negotiate favorable terms to ensure fair and timely reimbursement.
  • Stay current with healthcare regulations, coding guidelines, and billing requirements specific to fertility services.
  • Ensure compliance with federal and state regulations, as well as industry standards, to minimize risk and avoid penalties.
  • Evaluate and implement revenue cycle management software and technology solutions to improve operational efficiency and accuracy.
  • Collaborate with IT and other relevant departments to integrate systems and data for seamless revenue cycle processes.
  • Develop and maintain comprehensive reporting mechanisms to monitor revenue cycle performance, identify trends, and present actionable insights to leadership.
  • Make data-driven recommendations to enhance revenue cycle processes and financial outcomes.
  • Work closely with clinical, administrative, and financial departments to ensure seamless coordination and communication across the organization.
  • Collaborate with payers, providers, and external partners to resolve billing and reimbursement-related issues.

Who You Are

  • Bachelor's degree in Healthcare Administration, Business, or a related field; Master's degree preferred.
  • Minimum of 10 years of progressive leadership experience in revenue cycle management within the healthcare industry, with a focus on fertility services.
  • Strong knowledge of healthcare billing, coding, reimbursement methodologies, and regulations specific to fertility services.
  • Proven track record of successfully optimizing revenue cycle processes, enhancing financial performance, and leading high-performing teams.
  • Excellent analytical, problem-solving, and communication skills.
  • Proficiency in using revenue cycle management software and technology tools.
  • Strategic thinking and the ability to align revenue cycle goals with overall organizational objectives.
  • Exceptional interpersonal skills and the ability to collaborate effectively across various departments and stakeholders.

Perks and Benefits

Kindbody values our employees and wants to do everything to ensure that our employees are happy and professionally fulfilled, but also that they have the opportunity to be healthy. We are committed to providing a number of affordable and valuable health and wellness benefits to our full time employees, such as paid vacation and sick time; paid time off to vote; medical, dental and vision insurance; FSA + HSA options; Company-paid life insurance; Short Term + Long Term Disability options; Paid Parental Leave (up to 12 weeks fully paid dependent on years of service); 401k plans; free Peloton membership, monthly guided meditation and two free cycles of IVF/IUI or egg freezing and free egg storage for as long as you are employed.

Additional benefits, such as paid holidays, commuter transit benefits, job training & development opportunities, social events and wellness programming are also available. We are constantly reevaluating our benefits to ensure they meet the needs of our employees.

In an effort to protect our employees and our patients, Kindbody strongly encourages all employees to be fully vaccinated against Covid-19. However, some states are requiring that all healthcare workers be fully vaccinated. Candidates seeking employment at Kindbody in the following states will be required to be fully vaccinated against COVID-19 and provide proof of your COVID-19 vaccine prior to your start date of employment: California, Colorado, Illinois, New York, New Jersey and Washington. All other states are exempt from this requirement. If you cannot receive the COVID-19 vaccine because of a qualifying legal reason, you may request an exception to this requirement from the Company.


Kindbody is an Equal Employment Opportunity employer. We strongly support the principles of equal employment opportunity in all of our employment and hiring policies and practices and believe that a more diverse and inclusive workplace will benefit our patients, care partners, and Kindbody employees. We administer our employment and hiring policies and practices without regard to race, color, religion, sex, gender, gender identity, gender expression, pregnancy, citizenship, national origin, ancestry, age, disability, medical condition, military service, military or veteran status, genetic information, creed, marital status, sexual orientation, or any other status protected by federal, state, or local law.