Who We Are

Our mission is to help the world gain access to more plasma. Powered by technology and compassionate design, Join Parachute has reimagined the plasma donation experience into one that is easier and friendlier – one donation at a time.

We’ve grown from 2 to 33+ operations in less than three years - and we’re just getting started! Join us as we build an organization that is as innovative behind the scenes as it is in the donor experience.

What You’ll Do

As a People Operations Specialist you’ll play a critical role in supporting the core operations of our people systems and processes. You’ll own key responsibilities that keep our 650+ people (and growing!) workforce running smoothly. This role is ideal for someone who thrives on detail, consistency, and service excellence within a fast-moving environment.

Responsibilities:

HRIS System Configuration & Management

• Maintain and configure employee records and workflows within Dayforce.
• Partner with internal teams to ensure accuracy and integrity of HR data.
• Troubleshoot and resolve system issues and user requests.

Onboarding

• Run our weekly new hire onboarding and find opportunities to improve it
• Own the systems-level onboarding process, ensuring all system setup, required documentation, and full access provisioning for a smooth and efficient employee experience.

Compliance Administration

• Manage routine compliance items, such as unemployment notices, employment verifications, and document retention.
• Maintain organized digital records and ensure adherence to company and legal requirements.

Worker’s Compensation Support

• Assist in claims management and reporting.
• Communicate with employees, managers, and insurance representatives to ensure timely resolutions.

Service Desk Assignments

• Handle basic service desk tickets related to HR tasks, such as Dayforce password resets, voluntary resignation processing, and employment verification requests.

Year-End Close

• Support W2 review, imputed income verification, and ensure smooth completion of year-end HRIS activities.

Who You Are

• Organized & Detail-Oriented: You have a sharp eye for accuracy
• System-Savvy: You’re comfortable setting up, navigating, and improving HRIS systems and learning new tools quickly
• Dependable: You handle confidential information with integrity and professionalism
• Growth-Minded: You are focused on making things better, including process improvement and your own growth
• People-Centered: You approach each task with a focus on helping employees and supporting HR operations, collaborating with cross-functional teams with clear, timely communication.

Benefits

• Competitive compensation
• Career growth within a fast scaling organization
• Medical, Dental, and Vision insurance
• Paid time off and company-paid holidays