IT Applications Engineer

Iora Health

Iora Health

Software Engineering, IT
United States
Posted 6+ months ago

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

One Medical is looking for an IT Application Engineer to join our cloud-based application management, integrations, and automation team. As the IT Application Engineer, you’ll be responsible for supporting our applications, processes, procedures, and tools, while focusing on access, end-user support, and cross-company services.

The ideal candidate is an excellent administrator of SaaS apps and services. You have the skills and ability to flex and grow with new applications, services, and evolving processes. Strong focus on end-user support and team-based task-driven deliverables.

What you’ll work on:

  • Supporting IT’s 300+ applications and services managed by the application engineering team
  • Administer OKTA SSO backend: including users and services, utilizing RBAC and with a strong focus around security and risk mitigation
  • Process improvement and routine audits and reviews of users, processes, and services
  • Documentation and communications supporting the application engineering team as well as cross-company

You’ll need:

  • 3+ years SaaS application management (cloud-based services)
  • 1-3 years of experience supporting large company end-user base (2500+ recommended)
  • 1-3 years OKTA IDaaS environment management or utilization
  • Experience with automation or process improvement
  • Strong written and verbal communication skills, with the ability to effectively develop materials that are appropriate for different audiences and explain complex technical issues in a way that non-technical people may understand

Benefits designed to aid your health and wellness:

Taking care of you today

  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental and Vision plans
  • Free One Medical memberships for yourself, your friends and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

  • 401K match
  • Opportunity to participate in company equity programs
  • Credit towards emergency childcare
  • Company paid maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

This is a full-time role based anywhere in the United States.

One Medical is committed to fair and equitable compensation practices.

The base salary range for this role is $76,00 to $155,000**. Total compensation packages may be based on factors unique to particular candidates, such skill sets, depth of experience, and work location. The total compensation package for this position may also include annual performance bonus, RSUs, and/or benefits

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.