Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We are seeking an experienced and execution-driven Lead / Principal Product Manager to support strategy development and lead roadmap creation for our subscriber experience across app and web. In this role, you will be responsible for identifying, defining, and driving user experience improvements that deliver measurable impact to subscriber engagement and retention.

You’ll work cross-functionally with design, engineering, product marketing, and data teams to create intuitive, accessible, and delightful user experiences across our digital platforms. You’ll be responsible for delivering web and app features and data-driven product solutions that enhance the delivery of high-quality care. Your strategic mindset, deep technical acumen, and customer-first approach will be key to shaping impactful and scalable product experiences.

You Will:

• Work with product leadership to define and drive the strategic roadmap for features and experiences for our subscribers throughout their lifecycle and across treatment type. Ensure alignment with company priorities and measurable business outcomes.

• Identify key friction points in the user journey and collaborate with UX designers, researchers, clinicians, and engineers to build intuitive, empathetic solutions for diverse patient needs

• Prioritize product investments by evaluating business impact, customer value, technical feasibility, and organizational readiness

• Manage the full product lifecycle — from discovery to delivery to iteration — ensuring high-quality outcomes and continuous improvement based on data and feedback

• Establish clear success metrics and use both qualitative and quantitative insights to inform decision-making and roadmap evolution

• Serve as a UX thought partner to category management, product marketing, support, and clinical operations teams

• Champion collaboration between technical and non-technical stakeholders, ensuring seamless execution and shared understanding across teams

• Mentor product team members and contribute to the evolution of product practices and strategy within the organization

You Have:

• 5+ years of product management experience, proven track record of shipping impactful products with a focus on user-centric initiatives

• Strong strategic thinking and systems-level problem-solving abilities

• Excellent communication and stakeholder management skills, with experience influencing across levels and departments within an organization

• Proficiency with product analytics tools (e.g. Looker, Amplitude), experimentation platforms (e.g. GrowthBook), and user research methods

• Experience in consumer health, telehealth, or subscription-based mobile apps preferred

• Bachelor’s or Master’s degree in Business, Computer Science, Engineering, Data Science, or a related field

• Deep empathy for users navigating sensitive and urgent health concerns and a passion for leveraging technology to improve healthcare outcomes and customer well-being

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

If you’re a product thinker with a passion for high quality user experiences and a desire to make a meaningful impact in the healthcare industry, we’d love to hear from you.

Note on Level: We’re open to candidates at both the Lead and Principal Product Manager level. The scope, title, and compensation will align with the experience and impact level of the individual.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.