Hazel Health is the nation's largest virtual provider of school-based healthcare services, and has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023.

By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to physical and mental healthcare. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 students — regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and physical health care that children need to thrive: in school, at home, and in life.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will

• Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families.
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise.
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference.

Check us out at Hazel Health Careers.

The Role:

Hazel Health is seeking a meticulous and highly organized Onboarding & Credentialing Specialist to join Hazel’s Medical Affairs team. This dual-role position is critical to our operations, ensuring that all new providers are seamlessly integrated while verifying that they meet all necessary professional and regulatory requirements. The ideal candidate will serve as a primary point of contact for new providers from offer acceptance through their initial period (~30 days) of employment, and re-credentialing, therefore managing all aspects of the credentialing, licensing, and compliance verification process.

This role requires exceptional attention to detail, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Location: Remote

What You’ll Do:

Onboarding (approx. 40%):

• Manage the post-offer acceptance process for all new hire providers, serving as their main point of contact to ensure a positive and welcoming experience.
• Initiate and monitor pre-employment screenings, including, but limited to: background checks, drug tests, fingerprinting, and reference checks.
• Prepare and distribute new hire orientation packets and ensure timely completion of all required paperwork (e.g., provider applications, CAHQ, …..).
• Coordinate cross-functionally with department teams to ensure communication of provider onboarding status

Credentialing (approx. 60%):

• Execute the end-to-end credentialing and re-credentialing process for all required personnel (e.g., mental health and acute care clinicians, and licensed professionals).
• Collect, verify, and evaluate all necessary documentation, including licenses, certifications, educational degrees, board certifications, and work history.
• Perform primary source verification of all credentials in accordance with Hazel’s company policy and industry regulations (e.g., Joint Commission, NCQA, FINRA, state licensing boards).
• Maintain and update a centralized credentialing database or software, ensuring all records are accurate, complete, and confidential.
• Track expiration dates for all licenses and certifications to ensure timely renewal and prevent any lapse in compliance.
• Prepare and submit applications for provider enrollment with insurance panels, government payers (Medicare/Medicaid), or other relevant bodies.
• Stay current with industry-specific credentialing standards, state and federal regulations, and payer requirements.
• Generate reports at a recurring cadence (based on business need) on credentialing status, compliance, and upcoming renewals for management.

Minimum Requirements:

• Associate's or Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field (or equivalent work experience).
• 2+ years of experience in a credentialing, HR onboarding, or a similar administrative role within a regulated industry.
• Impeccable attention to detail and a commitment to accuracy.
• Excellent organizational and time-management skills with a proven ability to handle multiple files and deadlines simultaneously.
• Strong interpersonal and communication skills (both written and verbal), with the ability to interact professionally with new hires, management, and external agencies.
• High level of proficiency with Microsoft Office Suite (Word, Excel, Outlook) and experience with HRIS or credentialing software.
• Demonstrated ability to handle confidential information with discretion and integrity.

Preferred Skills:

• Direct experience in the Healthcare Industry
• Certification as a Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) is highly desirable.
• Knowledge of NCQA, The Joint Commission, and other healthcare regulatory standards.
• Experience using specific credentialing software such as Salesforce, Modio, Athena, MD-Staff, or similar platforms.
• Experience with HR Information Systems (HRIS) such as Rippling, Workday, ADP, or BambooHR.

If you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $26.00 - $30.00 per hour, a 401k match, healthcare coverage, paid time off, stock options, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits.

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AL, AZ, AR, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, IA, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.