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Location Wilkes-Barre, PA Job Category Hospitality Services, Food Services Schedule Days Work Type Full time Department GWV Patient Services, Retail & Operation Team Date posted 04/23/2026 Job ID R-95477

Job Summary

Can perform assigned duties as a designated PIC (Person In Charge). Works in a self-directed manner to prioritize the established functions of foodservice operations. Assists with coordinating staff activities to ensure the smooth and efficient operation of foodservice daily tasks. Performs routine assignments related to foodservice operations. Ensures a professional and appropriate service standard and monitors other staff for compliance with regulations related to food code and food service. Provides leadership and support to other team members. Follows established system wide enterprise and department policies and procedures.

Job Duties

• Acts as the Designated PIC (See “Authority & Chain of Command, Foodservice” Policy) at assigned times or shifts.
• Opens or Closes department: Lock / unlock doors, equipment, safe for cash handling
• Covers Call Off’s: Manipulates schedule to cover open shifts by calling in other employees or asking staff to stay.
• Solicits and encourages staff suggestions for process improvements
• Works to promote a team environment and open communication within the work area.
• Monitors, clears alerts/alarms, and takes appropriate corrective action when necessary
• Takes and records food temperatures of food being held for service. Takes corrective action when necessary.
• Ensures recipe compliance, performs, or inputs test trays, patient rounding, communication with CDO, timely execution of tray line, enforces tray standards.
• Cash handling as instructed, temperature monitoring, staff monitoring. sanitation monitoring, portion control, customer service
• Updates daily communication boards with information including counts, product outages, PIC name, etc.
• Monitors cleaning assignments or cleaning assignments lists, monitors staff to ensure they are cleaning and sanitizing correctly.
• Monitor staff tasks to completion and acts a mentor to staff. May train staff
• Places maintenance requests for broken equipment to Facilities
• Additionally, Leads perform daily tasks in their area of focus as part of a workflow that is separate from Lead Duties.

• Read and interpret patient meal tickets, read and confirm patient identifiers, recipes, ingredients, labels and dating.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

• New Hires are eligible for a bonus up to $2,500!

• Must be available to work rotating weekends/holidays

• Eligible for shift differential.

• To learn about our Foodservice team, click here: https://jobs.geisinger.org/food

Education

High School Diploma or Equivalent (GED)- (Preferred)

Experience

Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s)

ServSafe Certified within 6 months - National Restaurant Association

Skills

Computer Literacy; Policy Procedures; Confidentiality; Organizing; Communication; Leads Others; Teamwork

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org (opens in new window) or connect with us on Facebook (opens in new window), Instagram (opens in new window), LinkedIn (opens in new window) and Twitter (opens in new window).

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.

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