About the Role:

Are you a Registered Nurse who thrives on connecting with patients and making a real difference in their health outcomes? Do you want to leave behind rigid, cookie-cutter systems and join a dynamic, patient-centered organization that values your creativity and clinical expertise? If you are passionate about improving patient outcomes and enjoy making meaningful connections, we want you to be part of our team at Galileo!

At Galileo, we’re transforming healthcare by delivering personalized, comprehensive care to those who need it most—underserved patients and patients with complex medical needs. Our focus is on patient engagement and outcomes, and we’re looking for someone just like you to join our growing team of healthcare heroes.

This is a remote, full-time position at 40 hours/week. The core working hours will be between 11:30am-8pm ET, Monday through Friday with a requirement of 1 weekend day coverage per month.

Here’s what you’ll do:

• Telephonic outreach, including cold calls, to patients for post discharge assessments of clinical symptoms, barriers to medication adherence, safety concerns, social needs
• Educate and coordinate preventative health screenings
• Perform chronic disease management and medication adherence education
• Navigate conversations with patients seeking insight on Galileo’s care model
• Facilitate the coordination of care between health care services, including hospital/ED care, pharmacies and community providers to improve patient outcomes
• Develop an understanding of various health plan contracts / goals, Galileo markets, and needs of various patient populations
• Be accountable to performance targets as an individual contributor
• Collaborate internally with Engagement and Population Health leadership to improve population outcomes

About You:

You’re a “people person”. You love to connect with others and have an innate ability to build rapport and quickly engage with new patients. Your curious nature and creativity comes through in conversations with others. You’re looking for a new environment where your natural ability can shine and you’re given the ability to thrive.

We look for passionate Registered Nurses who are invested in solving complex problems that impact millions of lives and are excited about fixing what’s broken to improve care quality and health outcomes for everyone. We believe in a culture that fosters teamwork, excellence, and sound decision-making—one that is based on mutual respect and trust.

We would love to hear from you if you have the following or equivalent experience:

• 2+ years of experience in case management in insurance organizations or VBC health care startups OR as a primary care RN with population health experience
• Engaging with Medicare and Medicaid populations with complex chronic conditions
• Nurse Licensure Compact (NLC) required
• Active RN license(s) in NY, NV, MI, MN, OR, CA, MA, CT or IL a plus
• Ability to leverage your motivational interviewing skills to encourage patients to make behavioral changes
• Excellent written and verbal communication skills
• Familiarity with Population Health and HEDIS quality gaps in care preferred
• Well versed with operating in an Mac iOS and Google Suite technology environment
• Bilingual in Spanish is a bonus!

Physical Requirements:

Employee must be able to meet the following requirements with or without a reasonable accommodation: This is primarily a sedentary position. Physical requirements may include lifting up to 10 pounds, manual dexterity, near/far visual acuity, keyboarding, the ability to hear, understand, and distinguish speech, sitting, standing, walking, and screen usage 8 or more hours per day.

Compensation:

$46/hr (regular hours) and $55/hr (premium hours)

Benefits:

• Medical / Dental / Vision insurance
• Flexible Spending Account
• Health Savings Account + match
• Company paid STD/LTD, AD&D, and Life insurance
• Paid Family Leave
• Paid Time Off
• 401K + match