FORM Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. FORM provides high-quality expert care and leverages technology to enhance the patient experience. All FORM patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect.

Founded in 2019, FORM is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together.

About the Role:

As the Practice Management Coordinator, you will play a key role in advancing our mission of providing specialized care in Obesity Medicine. Reporting to the Director of Practice Operations and working closely with the Practice Manager, you will oversee administrative responsibilities and provide comprehensive support across various functions. This hybrid position, based in our downtown Boston office, requires an onsite presence three days a week. The ideal candidate will thrive in a dynamic, fast-paced environment, embrace adaptability, and efficiently manage multiple tasks to ensure seamless office operations while supporting our patient-centered mission.

Key responsibilities include:

• Manage daily schedule adjustments, including handling call-outs, vacations, and clinician changes.
• Optimize schedules to ensure smooth operations while overseeing staff time-off requests and clinical transitions.
• Resolve concerns from providers, staff, and patients to create a positive, collaborative environment.
• Maintain records of Continuing Medical Education (CME) activities.
• Deliver high-quality service to clinicians and vendors by effectively addressing and resolving issues.
• Manage patient concerns and provide support for special projects and ad hoc tasks as needed.

We seek applicants who:

• Associate’s degree or higher, or have 3+ years of relevant work experience and/or specialized training in lieu of formal education.
• Have recent experience managing schedules within a high-volume medical group with numerous providers.
• Are proficient in Google Suite, particularly intermediate Google Sheets, and/or Microsoft Office Suite, with a focus on Excel.
• Basic understanding of credentialing and licensing regulations.
• Demonstrate strong organizational, communication, and interpersonal skills, with a proven ability to manage multiple projects, prioritize tasks, and work independently.
• Excel in a dynamic environment, showing adaptability and creative problem-solving abilities.
• Are committed to maintaining patient and staff confidentiality.

More about FORM’s benefits:

• Competitive salary and equity in a high growth start-up
• Comprehensive health benefits (medical, dental, vision)
• 401k
• Flexible work schedules and paid time off

FORM Health’s commitment to building a diverse, equitable, and inclusive work environment:

FORM Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment.