As the Head of Communications, you will spearhead strategic communications, thought leadership initiatives, and media and PR campaigns, elevating the FOLX story in the press and increasing consumer awareness. This job is for you if you have a deep passion for serving the LGBTQIA+ community, a dedication to pushing the envelope with groundbreaking narratives, and an ability to be agile in dynamic conditions.You’ll collaborate with our marketing and research team, executives, brand and channel partners, and talented teammates across the organization to share the FOLX story and drive awareness of and engagement with the brand.

Our Company:

FOLX Health exists to be the leading health and wellness platform for LGBTQIA care, providing end to end services, both virtually and in person, across the spectrum of community needs. We are the north star for innovation in the broader ecosystem by creating joyful, affirming healthcare on one's own terms and building community and access around those needs.

Our Culture:

Reliability: We show up for our members and each other in service of our mission.

Transparency: We build trust by openly sharing our goals and progress.

Access: We invest in our team by providing the tools and training needed to achieve individual goals.

Agency: We trust our team to get their jobs done.

What You’ll Do:

• Develop and execute a strategic communications roadmap aligned with FOLX Health’s business objectives and our research initiatives.
• Craft compelling business narratives to elevate FOLX Health’s brand and mission.
• Support executive communications, including thought leadership programs and speaking opportunities.
• Build and maintain relationships with top-tier media, securing coverage that highlights FOLX Health’s unique value proposition.
• Create and manage PR campaigns that promote brand awareness and reinforce our position as a leader in LGBTQIA+ healthcare.
• Manage media outreach programs, including drafting press releases, managing media inquiries, and preparing executives for speaking engagements.
• Measure and report on the effectiveness of communication programs and initiatives, using data to inform future strategy.
• Manage external agencies and vendors to ensure alignment with FOLX Health’s communication goals.

What You’ll Bring:

• Passion for serving the LGBTQIA community
• 7+ years relevant experience in communications roles, ideally with healthcare/health tech and/or consumer experience
• Proven experience in developing and executing strategic communication plans that deliver impactful results.
• Strong portfolio of published work that demonstrates exceptional editorial voice, creative vision, and the ability to craft compelling business narratives
• Strong existing relationships with media and experience managing media relations.
• An operator mindset - you’re excited to both drive strategy and execute the work.
• Ability to multitask and prioritize projects in a dynamic, fast-paced environment
• Ability to deliver feedback thoughtfully and receive it gracefully
• Strong project management skills and attention to detail
• Journalism experience would be a bonus

Salary: $160,000 - $175,000