Job Description:

The Regional Head of Markets drives business growth through operational excellence, cultivating talent, building integrative workstreams, promoting collaborative teams and ensuring the delivery of optimal member outcomes. In addition to overall financial P&L responsibilities for each market, this role plans, organizes, directs, and evaluates all resources (human resources, facilities, equipment, capital, IT, marketing and similar resources) to fully realize enterprise and market strategic goals – people, growth, quality, financial and service.

Responsibilities

• Owns the financial, operational, clinical and member service results at the regional level.

• Mentors, hires, trains, coaches, counsels and educates the performance of market vice presidents and other market leaders, fostering a culture of excellence, collaboration, and continuous improvement.

• Collaborates with the People Team on strategic workforce planning, succession planning, performance reviews, leadership development, and employee relations.

• Attracts and retains top talent that strengthens both company culture and business and human impact

• Establishes a trust-based partnership with Cityblock’s clinical leadership teams (both within assigned markets and nationally) that supports the design, implementation and management of operations that reinforce the Cityblock model of care to achieve goals

• Drives a data--driven culture, with consistent approaches to setting performance targets, forecasting and managing ongoing performance improvement

• Owns all business operations, budgeting and administrative activities that support assigned market(s) to drive high value performance and a lean operating model

• Oversees the operations of a large distributed workforce that spans multiple roles (both clinical and non-clinical) and diverse geographies

• Ensures compliance with all regulatory and accreditation standards (local and federal)

• Partners with internal and external stakeholders to solve operational and programmatic concerns.

• Actively listens for underlying or foundational root causes to issues and/or constructive feedback from front-line management and staff. Empowers, motivates, recognizes, and inspires team members to take action and own their impact.

Experience

• 10+ Years of progressive leadership experience in healthcare operations, value-based care and/or population health experience

• 5 years in P&L leadership roles in managed care, provider groups, or integrated delivery systems.

• Demonstrated success in managing value-based care contracts, risk-bearing entities, or capitated models.

• Strong financial acumen, with proven ability to manage large budgets and deliver against growth and margin targets.

• Deep understanding of Medicare Advantage, Medicaid managed care, and/or commercial risk-sharing arrangements.

• Exceptional relationship-building and negotiation skills with payers, providers, and regulators.

• Ability to thrive in a fast-paced, growth-oriented environment while balancing strategic and operational priorities.

Education

• Bachelor’s Degree in Business Administration or healthcare related field

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:

$230,000-$275,000 Salary, plus an annual bonus target

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.