Job Description:

Location: Toledo, OH

About the Role:

We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. You will go above and beyond to bring your clinical assessment skills and patient care skills to connect with members in Ohio in a non-judgmental, respectful and empathic manner. You will improve their clinical and life outcomes by decreasing unnecessary hospitalizations, emergency room visits, and unnecessary specialty referrals. Ultimately, you will deliver satisfaction to the patient and referring clinician. This is a unique opportunity to be at the ground floor of a rapidly-growing organization that is leading change in the healthcare industry, providing better health outcomes for those who need it most.

• You will work independently with tele-health connectivity and deploy to members’ homes, or wherever they are in the community, in response to requests for medical, behavioral health, maternal health, and social needs.
• Provide high-quality, person-centered, integrated, physical, behavioral, maternal, and social care to high-risk individuals in their homes as part of an integrated primary care team.
• Assist, in collaboration with our virtual urgent care team of APP’s and physicians, members with urgent care needs wherever they are in the community. Provide therapeutic intervention under the direct guidance of a physician. Which may include, IV insertion, IV/IM/SQ medication administration, 12 EKG, Phlebotomy, etc. (Dependent upon local legal regulations)
• Work with an interdisciplinary community-based team, in collaboration with experienced APP’s, and under the direction of physicians, to facilitate primary care in the home and respond to the acute and acute-on-chronic needs of Cityblock members.
• Engage with members recently discharged from inpatient admission or recently seen in an Emergency Department to prevent readmission, as well as to educate members on the services and care and services available as a Cityblock member.
• In some markets, care for pediatric patients in their homes to prevent the need for Emergency Department visits.
• In some markets, assist pregnant or recently postpartum members with maternal health needs and navigation, as well as act as a support through pregnancy and delivery.
• Utilize Cityblock’s custom-built care facilitation platform, which will enable you to collect data, organize information, track tasks, and communicate with staff, patients, and family

Requirements for the Role:

• EMT-Paramedic or NREMT and/or with an active license to practice in the state in which you are seeking employment with Cityblock
• 2+ years of field clinical experience as a paramedic and 4+ years clinically which can include prior experience as an EMT, Nursing Assistant/ER Tech adding up to 4 years.
• Drivers license and good driving record, along with reliable transportation.
• Strong critical thinking skills, excellent communication skills, and strong management of complex clinical issues, providing effective handoffs and ensuring loop-closure
• Experience and credibility to identify holistic opportunities to deliver clinical and social impact for each member you interact with
• Ability to adapt and operate in a fast-paced, evolving work environment
• A reputation for delivering excellent clinical service with follow-through and diligence
• Strong, proven analytical skills, and aptitude for learning new technologies
• A deep commitment to transforming health and social care for vulnerable populations
• COVID-19 Vaccination is a requirement for this position.
• Must live in reasonable proximity to the geography being served.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:

Min: $26.45 MRP: $29.39 Max: $32.33

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Covid -19 Vaccine - Please Read:

Cityblock requires individuals hired into in-person, member-facing positions to provide proof that they have received the COVID-19 vaccine.

The requirement is based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.

Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such exemption requests are subject to review by Cityblock on a case-by-case basis and approval is not guaranteed.

Medical Clearance (for Member-Facing Roles):

You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.