Senior Vice President, People Business Partnerships and Organizational Effectiveness

Cityblock Health

Cityblock Health

People & HR, Sales & Business Development
United States · Remote
Posted on Saturday, April 13, 2024

#communityhealth #healthcare

About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

  • Aim for Understanding
  • Be All In
  • Bring Your Whole Self
  • Lean Into Discomfort
  • Put Members First

About the Role:

We are seeking a visionary Senior Vice President of People Business Partnerships and Organizational Effectiveness to foster amazing relationships with key business leaders as a consultative HR partner with expertise in organizational effectiveness, future of work, strategic workforce planning, and employee relations to define the future of Cityblock. You are an impactful HR strategist that has a deep knowledge of matrixed organizations and healthcare, experience partnering with top leaders influencing key decisions, and possess a passion for creating and executing impactful initiatives quickly to positively impact the business.

Essential job responsibilities:

You will be responsible for determining and driving cultural transformation, building strategic alliances with executive leaders, and fostering a high-performing and engaging workplace. This position requires a strategic leader who can collaborate with cross-functional teams to drive HR innovation and rapidly impact the organization's success:

  • Develop and implement comprehensive HR strategies that promote organizational effectiveness, support the future of work, and fosters a culture of innovation and collaboration.
  • Create and continuously evolve a best in class HRBP model to meet current and future needs of the org.
  • Drive initiatives to shape Cityblock, including assessing service models, defining remote work strategies, flexible work arrangements, and workforce excellence to meet the evolving needs of the organization.
  • Collaborate with executive leadership to provide strategic HR guidance, analyze workforce trends and develop and evaluate complex solution proposals.
  • Partner with department heads and executive leaders to build top talent retention and engagement strategy, including action plans leveraging several data points such as turnover data, performance reviews, and employee surveys.
  • Drive change management initiatives to support organizational transformation, drive employee engagement, and ensure alignment with the organization's strategic goals in line with our mission, vision, and values.
  • Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization.
  • Lead employee relations initiatives to create a positive and inclusive workplace culture, resolve workplace issues, and champion employee well-being and satisfaction.

Requirements for the Role:

  • Bachelor’s degree
  • 15 years Healthcare Experience
  • 5 years leading a clinical care delivery team strongly preferred
  • Employee Relations Case Management and Ticketing Systems, Workday HRIS
  • Makes data driven decisions to support organizational objectives
  • Strong Financial acumen and P&L management experience
  • Google Suites, Microsoft Office suite specifically Excel and Powerpoint

What We’d Like From You:

  • A resume and/or LinkedIn profile

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.


We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The expected salary range for this position is $199,360 to $280,000. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

Medical Clearance (for Member-Facing Roles):

You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

Covid 19 Update - Please Read:

Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.

The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates.