Associate Partnership Manager

Centivo is a new type of health plan for self-funded employers that is built to save 15 percent or more compared to traditional insurance carriers and is easy to use for employers and employees.

Centivo’s mission is to bring lower cost, higher quality healthcare to the millions of working Americans who struggle to pay their healthcare bills. With Centivo, employers can offer their employees affordable and predictable costs, a high-tech member experience, exceptional service, and a range of benefit options including both traditional and proprietary networks. Centivo develops high-value networks in partnership with leading local healthcare providers and uses data analytics to refine the network and navigate members to the right providers. Members get a partner for all their healthcare needs through a primary care-centered model, as well as expanded access and fully integrated virtual care.

With offices in New York City and Buffalo, NY, Centivo is backed by leading investors including B Capital Group, Bain Capital Ventures, Bessemer Venture Partners, Company Ventures, Define Ventures, F-Prime Capital, HarbourVest Partners, Ingleside Investors, Maverick Ventures, Nassau Street Ventures (an AVG fund), Oxeon Investments, and Rand Capital. Learn more at Centivo.com.

Summary of role:

The Partnership Manager serves as a key role on the Centivo Product Partnerships & Innovation team with responsibility for developing and managing third-party partnerships and assisting with product innovation and development. Reporting to the Director of Product Partnerships, the role will interface with our all aspects of the organization including network development, operations, clinical, sales and marketing in order develop and manage these third-party partnerships.

Partnership Management Responsibilities Include:

• Defining and planning partnership needs and requirements
• Sourcing, choosing, contracting, implementing and terminating partner relationships
• Managing existing partnership relationships
• Interfacing with operations and technology teams to effectively project manage the implementation and onboarding of new partners and products
• Engage with Sales teams to support sales presentations and proposals
• Work with Network, Digital and Plan teams to align on overall product roadmap
• Assist with new product strategy & product development including market research, product definition, conceptual design and implementation
• Own product documentation, requirements and support cross-functional teams as subject matter expert
• Track and report on key performance indicators related to product performance, such as utilization, member satisfaction, ROI and outcomes

Qualifications:

Required Skills and Abilities:

• Proven ability to manage large, complicated projects with both internal and external project components, under tight timelines.
• Capability and strong desire to set and execute strategic direction in a functional area critical to overall Centivo success

• Well-defined communication skills and a demonstrated aptitude for communicating with both business users and technical staff
• Proven ability to manipulate and analyze large data sets in Microsoft Excel or similar
• Ability to formally present information in a clear, concise and persuasive manner

• Ability to work in a fast-paced entrepreneurial environment
• Team-first attitude and a positive demeanor

• Strong problem solving and troubleshooting skills
• Comfort with ambiguity
• Ability to travel and attend meetings as necessary

Education and Experience:

• Bachelor’s Degree required (MA preferred)
• 3 years direct experience in partnership management or healthcare consulting
• Experience in healthcare and familiarity with health plans; third-party administration is preferred
• Demonstrated project management experience

Work Location:

• This position is eligible to be fully remote with a preference for someone with reasonable geographic proximity to our NYC or Buffalo office locations.