About Us:

The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected. Cayaba Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.

Cayaba Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey. We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are.

We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Cayaba Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other health-related social needs not typically available through their doctors’ offices.

Our Values:

• Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another.
• Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths.
• Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles.
  
  

The Role:

Cayaba Care is looking for a certified Birth Doula to be a trusted partner and advocate for expectant mothers in the Memphis area. The birth doula will lead two prenatal visits with moms and support them through active labor.

This role is for someone who is passionate about making a difference—who believes that every woman deserves the best care, regardless of background or circumstances.

This role would support Cayaba members in Shelby County.

Work Schedule:

This is a contract position to support 1-4 births per month with potential to increase, if desired. You would set your own schedule for 2 prenatal visits.

Responsibilities:

• Build an initial connection in two virtual prenatal visits, educating clients on labor positions, birth plans, and expectations for Labor & Delivery
• Be on-call to support your clients through active labor
• Communicate with the care team to escalate clinical issues and social needs from prenatal visits as needed
• Maintain clear, accurate documentation of all care interactions

Required Qualifications:

• Valid Doula Certification
• Deep knowledge of childbirth, non-medical pain management strategies, breastfeeding, mother/baby bonding, and postpartum recovery
• Strong communicator who can provide guidance with compassion and cultural sensitivity and inspire trust with clients, families, and medical providers – virtually and in-person
• Strong problem solving and organizational skills to manage multiple clients at one time
• Comfortable learning new communication and telehealth platforms and EHR documentation systems
• Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements
• Access to home internet and a phone with internet access
  
  

Preferred Qualifications:

• Fluent in Spanish or Amharic
• Breastfeeding Counselor certification
• Adult & Infant CPR & First Aid certification

Benefits of Contracting with Cayaba:

• Skip payment headaches: Cayaba manages the billing process for you and contracts directly with insurers.
• Set your schedule: Choose the hours and number of clients that work best for you.
• Help even more families: Cayaba finds the members and seamlessly connects you with them.
• Feel the power of a team behind you: Cayaba Maternity Navigators develop deep relationships with our members in their first and second trimester, monitoring their health and connecting them with community resources for a healthy pregnancy. You’ll receive a summary of the member’s pregnancy experience to date before your first visit. If any clinical issues arise, we also have RNs on staff, ready to help!

This contractor role pays between $700-$725 per client, which will consist of two prenatal visits and birth support. Exact compensation will depend on number of births and overall doula experience.