About CareScout

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.

We’re creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!

CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.

POSITION TITLE

Regional Vice President, West Territory

POSITION LOCATION

The CareScout sales team is a fully remote organization. This position will require significant travel (50-75%) throughout the West territory (CA, OR, WA, NV, ID, MT, WY, UT) and periodic travel to New York, NY, and/or Richmond, VA.

YOUR ROLE

As a Regional Vice President at CareScout, you will play a critical role in the execution of CareScout’s strategic initiatives and external-facing activities. Your relevant territory management experience, sales skills, and long term care provider expertise will be utilized to identify, recruit, and enroll healthcare providers for the CareScout Quality Network (CQN).

This is a player/coach position. You will manage all aspects of territory management including Home Care and Assisted Living provider recruitment, sales, and ongoing network management. You will both strategize as well as dig in and execute. In addition, you will support the sale and distribution of future CareScout products which may include financial and insurance solutions. This is an excellent opportunity to work collaboratively as part of a high-impact, mission-critical national team. This position reports to CareScout’s National Commercial Leader.

What you will be doing

• Accountable for the success of the territory: developing and supporting other territory team members, managing budget and meeting all related territory & organizational goals.
• Prospect, qualify, and contract with quality-focused national and regional LTC providers, e.g., home care providers, home healthcare agencies and assisted living communities who have demonstrated a commitment to quality and person-centered care.
• Manage your territory with all aspects of the provider sales and management process, including provider due diligence, competitive analysis as well as manage your quality provider pipeline and quality provider roster.
• Host webinars, conference calls and other virtual events for LTC providers
• Manage customer experience and account management activities.
• Work closely with Marketing and the other sales team to build brand awareness, drive engagement, and assist in aligning and rolling out marketing initiatives and communications in an omni channel approach. ​

What you bring

• Bachelor’s Degree ​
• Customer-first mindset with 8-10 years of experience as a large, multi-state PPN/PPO network manager
• Comfortability in adapting to new experiences and change with a proven track record of working independently and driving change while also contributing as a team member.
• Critical thinking and problem-solving skills.
• Ability to work cross–functionally across business units i.e., product, marketing, sales.
• Proficiency in Microsoft Word, Excel, Outlook and Microsoft Dynamics CRM.
• Experience in healthcare, long-term care or aging-related organizations preferred.
• Understand the needs, motivations, and expectations of a wide variety of healthcare and LTC providers.
• Demonstrate a constant passion for fulfilling our mission in a high-touch organization; don’t be afraid to try, dig in, and deliver.
• Consistently nurture and represent our organization, mission/vision, programs, and activities with a strong, positive image both internally and externally
• Demonstrate a solid understanding of our priorities, exceptional organization, solid interpersonal skills, and clear written/verbal communications.
• Collaborate with leadership, peers, volunteers, and donors; maintain open, transparent, and direct communications and reporting.
• Be flexible and open to fulfill additional/modified responsibilities to support our entrepreneurial environment.

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services