About this role

Boulder Care is seeking a Medical Claims & Billing Specialist located in Mountain or Pacific Time who will be responsible for all phases of the revenue cycle, from claims submission through payment posting and denied or outstanding claims resolution. You will also work closely with our Insurance Enrollment Team to ensure quick resolution to insurance eligibility issues and other patient billing inquiries. You're a great fit if you are detail-driven and organized with a knack for building and maintaining strong relationships with team members and patients alike.

Success in this role

Essential Functions - 95%

• Ensure accurate and timely billing of all claims to the appropriate third party payers
• Insurance payment posting and account reconciliation
• Identifying and correcting billing errors and resubmitting claims to insurance carriers
• Research/rectify third party denials/edits, requests for information and other related correspondence
• Follow up with patients for outstanding balances, work with them to set up payment plans, or other assistance.
• Act as key contributor to the Revenue Cycle by identifying and reporting inefficiencies and opportunities that enhance revenue flow, decrease denials, and minimize write-offs

Other Responsibilities - 5%

• Other duties as assigned by Billing Leadership

Requirements for the role

• 5+ years of experience in a healthcare setting specific to billing and accounts receivable
• Ability to interpret and apply insurance payer billing guidelines, claim rules, and contract terms
• Proficiency in government, commercial and/or insurance payer claims follow-up, denial resolution, and appeals processes
• CPT and ICD coding knowledge
• Knowledge of ANSI 837 and 835 files, including how to read and interpret
• Exceptional written and verbal communication
• Team-focused; effective collaboration. Serves both the team and the customer at a consistently high level
• Demonstrates problem-solving and analytical skills appropriate for the position
• Demonstrates high ethical standards of behavior
• Maintains composure under pressure
• Regularly demonstrates Boulder’s core values

Nice to have but not required

• Experience with multiple payers
• Experience with payment plans and financial assistance applications

Work environment

• This is a fully remote role but we are currently only hiring candidates located in the following states: AZ, CO, FL, GA, ID, IL, KY, MA, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, WA, or WV. Applicants must reside and work in one of those states to be considered
• Boulder Care employees are free to use our river-front HQ located in Portland, OR whenever they would like

Expected hours of work

This is a full-time remote position expected to work 40 hours between Monday-Friday in MST or PST

Compensation

The starting pay range for this position is $26 - 29 per hour; base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).

Hiring Timeline

• Phone interview - 30 min
• Panel interview - 60 min video
• Anticipated start date - October or November 2025
  • NOTE: As part of our hiring process, all final candidates will be required to undergo background checks and provide professional references. By applying, you acknowledge and consent to these checks, which may include employment history, criminal records, education/licensing verification, and professional references. We are committed to transparency and confidentiality throughout this process and will inform you in advance should any further information be required.

Some of Boulder’s amazing benefits for regular, full-time employees

• Contribution to meaningful, life-saving work!
• Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families
• Mental Health Services via Regence, Doctors on Demand, and EAP for continuous care
• 4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
• Sick leave accrued at 1 hr for every 30 hrs paid
• 9 Paid Holidays per year
• 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
• 401(k) retirement savings
• Remote friendly with hardware provided to complete your work duties

Our values

• The people we care for always come first
• Our opportunity is also our duty, in service to others
• Share facts to change minds, instill empathy to change hearts
• Move the industry forward: follow the data
• Strong individuals, stronger together