We're seeking a Design Director who will serve as the company's champion and thought leader for user experience excellence. You'll solve complex healthcare challenges through user-centered design and evidence-based research methodologies, setting the vision and standards for how we approach every user interaction. With a proven track record of leading design and research initiatives in healthcare technology and driving meaningful user outcomes, you'll be the ambassador of exceptional user experiences that transform our FHIR-based platform and strengthen our market leadership and differentiation.

This position is available for fully remote work.

What You'll Do:

This is a hybrid management and individual contributor role within our UX team, which operates as part of the broader Product Management organization. You'll manage and build diverse design and research teams—including FTEs, offshore resources, contractors, and agencies—while contributing hands-on to strategic design and research initiatives.

You'll champion Design and Experience ownership with shared accountability for improving engagement metrics across the enterprise. Your leadership influence will be critical in guiding product and engineering teams toward user-centered outcomes, shaping our design direction across multi-channel platforms including AI-enabled interactions. This role demands both strategic vision and tactical expertise to analyze complex healthcare workflows, synthesize research insights, and rapidly develop innovative solutions that drive meaningful impact.

Key Responsibilities:

Team Leadership & Development

Strategic Vision & Cross-Functional Influence

Hands-On Design Execution

Research & Insights

The target salary range for this position is $175,000 - $215,000 and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay or title may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Data shows that women, people of color, and other underrepresented groups may be less likely to apply for jobs unless they believe they are a perfect match. But b.well holds diversity amongst its key values, and we have a strong commitment to building our workforce and products through that lens.

You don't have to check every box in this job description to be a great fit for the role! If you're excited about this position and the prospect of working for b.well, please apply. If it turns out this role isn't for you, there may be other openings that could align with your experience and expertise!

We are committed to an inclusive and diverse b.well. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

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