Director, Growth & Operations

Amae Health

Amae Health

Sales & Business Development, Operations
San Francisco, CA, USA
Posted on Mar 13, 2026

The Problem

Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I. Treatment-resistant depression. These are the conditions the rest of healthcare has systematically failed to build for.

What makes this problem different from most of healthcare is that the tools to solve it do not exist. The clinical protocols, the measurement science, the precision medicine, the technology to deliver coordinated longitudinal outpatient care for this population. None of it has been built. This is a frontier problem, and it requires frontier science and care delivery to solve.

We are developing all of it. The care, the science, the technology.

Who We Are

Amae Health is a Series B, venture-backed Public Benefit Corporation delivering specialty outpatient care for people with severe mental illness through high-acuity, in-person clinics nationwide.

Our integrated model brings psychiatry, therapy, primary care, dietitians, and community support together under one roof. Leading health systems—including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit—partner with us to expand this level of care.

Alongside care delivery, we are building the science and technology the field has long lacked—proprietary clinical protocols, novel measurement, and an AI-driven data platform designed for severe mental illness.

The impact: fewer hospitalizations, greater stability, and more people living meaningful lives in their communities.

The Team

We are clinicians, operators, technologists, and scientists who chose Amae because the problem is hard and the stakes are real. We are not interested in incremental improvements to a broken system—we are redefining it.

Every function—finance, product, people, growth, technology—exists to serve one goal: better outcomes for the people we care for.

The Role

Amae Health is seeking a strategic and execution-oriented Director of Growth & Operations to lead market expansion and operational performance across our care delivery ecosystem. This leader will sit at the intersection of market growth, community partnerships, and operational excellence. This role is based in SF Bay Area, in-person 5 days/week in Cow Hollow.

What You'll Work On

  • Lead cross-functional initiatives that improve day-to-day care delivery: new market launches, care model design, referral conversion, and operational scalability
  • Build and implement market playbooks, workflows, and performance frameworks that enable consistent execution across locations
  • Use data and frontline feedback to identify bottlenecks, then build and drive improvement initiatives with clear owners and measurable outcomes
  • Lead cross-functional workstreams across clinical, ops, and product; manage alignment, communication, and rollout
  • Build the systems and SOPs that turn one-off solutions into scalable standards

What You'll Bring

  • 7+ years of experience in strategy, operations, or growth roles at a venture-backed startup, consulting firm, or healthcare company
  • Demonstrated ability to lead cross-functional teams and influence clinical and executive stakeholders
  • Experience in commercially-oriented work: market expansion, partnership operations, or growth initiatives
  • Strong analytical and operational mindset with ability to translate strategy into execution
  • Startup experience strongly preferred—you've navigated ambiguity and figured things out without a playbook
  • Collaborative and high-EQ; you know how to move cross-functional teams without formal authority
  • Interest in healthcare or behavioral health; you care about the mission
  • Based in SF Bay Area; able to work in-person 5 days/week in Cow Hollow

What We're Building

Most healthcare companies ask you to optimize an existing system. We're building one that has never existed.

  • A national care model designed for the highest-acuity patients in behavioral health.
  • Precision medicine for severe mental illness, using multimodal clinical, behavioral, and social data to personalize treatment.
  • A clinical operating system that integrates longitudinal data, real-time patient signals, and purpose-built tools into a single decision layer.
  • New science and measurement frameworks to define what real outcomes look like in SMI.
  • A health-system partnership model proving coordinated SMI care can work at scale.

Compensation & Benefits

Amae Health is committed to fair and equitable compensation practices. Base salary range for this role is $165,000–$190,000 per year, adjusted to market cost; the compensation package may include equity. Total compensation includes comprehensive medical/dental/vision, unlimited PTO, parental leave, and programs built around employee well-being. We'll share specifics during the interview process.

Amae Health is building the care platform, the precision medicine, and the frontier science that severe mental illness has never had. If you want to be part of creating something this hard and this important, something that has never been done, we'd like to talk.

What We Value

We center care in all we do. Empathy is not a brand value. It’s how we make clinical decisions, build products, and treat each other.

We challenge convention. The existing system is the problem. We question it, we test alternatives, and we move with urgency when something works.

We take the work seriously, not ourselves. High standards and humanity are not in tension. We hold a hard bar for quality while leaving room for humor and levity.

Your job isn’t done until the job is done. We close gaps, we follow through, and we don’t hide behind titles or org charts.

We win together and fail together. We own outcomes as a team. We learn fast. We don’t do blame.

We hustle with humility. Speed matters. So does integrity. We assume best intent and stay grounded in the mission.