Amae Health is redefining the standard of care for people with severe mental illness.
We’re on a mission to deliver radically different care for the 14 million Americans suffering with a severe mental illness (SMI). Amae Health is an integrated, outpatient care provider for patients with SMI, treating their psychiatric and physical conditions through in-person care delivery with wrap-around services. Our approach recognizes the unique needs of our patients, and provides personalized treatment across the physical, mental and social service resources required to holistically improve patients’ lives. We believe that only by treating the whole person can you obtain lasting health outcomes.
We will accept Medicaid in addition to commercial/private insurances and our services are designed to complement the work already being done in the community. Our long-term, integrated services prioritize patient needs ensuring personalized, compassionate and high-quality care. We offer a holistic, one-stop-shop with wrap-around services that include: Psychiatry, Primary Care, Therapy, Peer Support/ Community Health Workers, Health Coaches, and Dieticians in a warm and inviting clinic space.
We’re Hiring!
Amae Health is actively seeking a dynamic Clinic Director to help launch and lead our second New York City clinic, located in Brooklyn.
About the Job
As the Clinic Director, you will lead the daily operations of our clinic, steering the efforts of a collaborative interdisciplinary care team that includes social workers, therapists, psychiatrists, peers, health and wellness coaches, and member support specialists. Your leadership will drive oversight, direction, and continuous improvement of our clinical practices.
What You Will Do:
- Clinical Leadership: You'll guide and support your team in day-to-day management, with an eye towards scaling our unique care model without compromising quality. Your role involves crafting strategic plans to evolve current procedures, ensuring the delivery of exceptional, personalized care.
- Direct Patient Care: This position isn’t only about leadership; you'll be actively involved with patients. You'll oversee admissions and directly manage the intake process, assisting in the development of individualized treatment plans and level of care transitions. You’ll have the opportunity to forge and sustain relationships with our members, their families and caregivers, and have the flexibility to conduct both individual, group, and family therapy sessions.
- Collaboration & Development: Working hand-in-hand with the Chief Medical Officer, Medical Directors, and the Clinical Operations Team, you will engage in a continuous dialogue to create, refine, and implement innovative processes and procedures.
Your influence as the Clinic Director will extend beyond administration, allowing you to make a profound and positive impact on the lives of our patients. Your insights, empathy, and expertise will be integral in shaping the quality of care we deliver, reflecting our commitment to treating every patient as a whole person.
Responsibilities:
- Team Supervision & Leadership: Lead and supervise an interdisciplinary team, fostering collaboration and success across all facets of the clinic. Conduct daily care coordination meetings to oversee treatment plans, providing guidance and feedback to enhance patient outcomes.
- Intake Leadership: Head the intake process by connecting new patients to necessary clinical resources, and lead the crafting of individualized treatment plans that are tailored to each patient’s unique needs and journey.
- Complex Patient Care Management: Directly engage in the care of complex patients, offering support to the clinical team and intervention as needed, ensuring our members unique needs are met with empathy and expertise.
- Strategic Planning & Execution: In partnership with clinical and operational stakeholders, devise and implement strategic initiatives to elevate quality of care, member outcomes, and cost-efficiency. Your vision will guide the continuous evolution of our service delivery.
- Problem-Solving & Continuous Improvement: Proactively identify and address issues, working collaboratively with coworkers to create thoughtful solutions. Your ability to learn from each challenge will ensure that lessons are documented and applied to future processes.
- Professional Development: As the Clinic Director, you will also undertake any required trainings, ensuring that your skills and knowledge are in alignment with the latest best practices in the field.
Qualifications:
- Licensure: An unrestricted registered license in New York State as a Psychologist (PsyD or PhD), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Creative Arts Therapist (LCAT), Licensed Psychoanalyst, or Licensed Mental Health Counselor (LMHC)
- Experience with SMI: Candidates should bring prior experience working with severe mental illness (SMI), other mental health challenges, and addiction. Experience in counseling patients and creating personalized treatment plans is vital.
- Holistic Health Perspective: You should embrace a comprehensive view of health, showcasing the ability to work effectively in various settings and with diverse populations, including both patients and colleagues.
- Interpersonal Excellence: Comfort in one-on-one or group settings, excellent communication skills, and the ability to adapt to changing situations reflect the dynamic nature of this position.
- Leadership & Coaching: Your capacity to lead, coach, and negotiate will be leveraged to inspire your team and negotiate solutions that benefit our patients and the organization.
- Organizational Skills: A well-organized approach, coupled with experience in planning and designing events and activities, will allow you to manage multiple responsibilities effectively.
- Technical Proficiency: Basic computer skills are a prerequisite, ensuring smooth navigation of necessary tools and platforms.
- Local Knowledge (preferred): Familiarity with the medical, mental health, and social service systems in New York, along with a thorough understanding of patient rights, will position you for success in this role.
What We Provide
- Competitive Compensation
- A best in class work environment with some of the leading mental health professionals in the field! Our program is led by UCLA professors and VA clinicians who have designed this program with the mission of helping individuals with these complex SMI conditions unlock lasting recovery.
- A unique holistic care model that encourages collaboration amongst staff and successfully provides care for SMI patients.
- A hybrid work environment with the flexibility to work from home, on-site at the clinic and out in the community as required.
- Medical, Dental and Vision Insurance
- Paid time off
- 401(k)
More About Amae
'Amae', pronounced ‘Ah-mai’, is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company – from the patients we serve to the team we’re building.
We’re a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model’s success is predicated upon achieving outcomes for our patients, and ensuring lasting recovery.
Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.