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Front Office Member
Aledade
Charlotte, NC, USA
Posted on Sep 15, 2024
Location: Faith Medical Center
Position: Front Office Member
We are looking to add an experienced full-time Front Desk Receptionist at a busy primary care practice in Charlotte, NC (Faith Medical Center). The ideal candidate will be able to multi-task, provide excellent patient experience and attention to detail, and work comfortably in a team environment.
Responsibilities
- Check in/out patients quickly and accurately
- Complete insurance verification
- Verify patient demographic information at the time of scheduling appointment and upon check-in
- Monitor and respond to patient and clinical staff messages
- Complete patient outreach
- Answer incoming calls
- Scan incoming documents
- Obtain co-pays and payments
- Maintain clean appearance of waiting area and front desk
Requirements
- Prior Front Desk experience in a medical setting preferred, not required.
- Excellent computer skills
- Excellent communication skills
- Experience with Electronic Health Record (Preferred)