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Front Desk Medical Receptionist
Aledade
Administration
San Antonio, TX, USA
Posted on Wednesday, August 21, 2024
Location: Marcos Medical Wellness
Position: Front Desk Medical Receptionist
Job Description:
Marcos Medical Care (www.marcosmedical.com) is an established and busy primary care practice looking for an experienced Medical Receptionist. The right candidate must have prior experience working in an Internal Medicine or Family Practice clinic.
DUTIES AND RESPONSIBILITIES:
- Welcomes and greets all patients and visitors, in person or on the telephone; answering or referring inquiries. Scans and files a current copy of the patient's insurance card and driver's license, along with other documents and records for the patient.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone in a professional and timely manner.
- Responsible for keeping the reception area clean and organized
- Maintains patients' accounts by obtaining and updating existing patient demographics by collecting detailed patient information including personal and financial information.
- Collects any outstanding balances, co-pays, deductibles, and co-insurance and previous balances as needed. Posts charges and collections into the computer system. Closes and posts batches at the end of each day.
- Explain to patients the coverage amounts provided by their insurance policy so they can understand why some procedures may be covered, while others are not.
- Protects patients’ rights by maintaining confidentiality of personal and financial information
Required Qualifications:
- Accredited high school graduate or GED equivalent
- Basic computer literacy
- Knowledge of Medical terminology
- Excellent communication and customer service skills
- Ability to work as part of a team with minimal supervision
- Ability to multi-task and handle high volumes of patients and phone calls
Preferred Qualifications:
- At least one year experience in a clinical setting
- Experience with a Primary Care office
- Familiarity with local insurance plans and procedures
- Works well as a team and individually with moderate supervision
Job Type: Full-time
Pay depends on skills and/or qualifications
Benefits:
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
Schedule:
• 8 hour shift
• Monday to Friday
• Rotating shift
Language:
• Spanish (Required)
Ability to Commute:
• San Antonio, TX 78258 (Preferred)
Ability to Relocate:
• San Antonio, TX 78258: Relocate before starting work (Required)
Work Location: In person
Please note this position is posted on behalf of our partner practices. This individual will be working at the specific practice that is mentioned in the above details and will not be a direct employee of Aledade, Inc. so will therefore not be eligible for the benefits available to Aledade employees.