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Front Desk Receptionist
Aledade
Administration
Wilmington, DE, USA
Posted on Thursday, May 23, 2024
Location: Family Practice Associates
Position: Front Desk Receptionist
We are looking to add an experienced full-time Front Desk Receptionist at a busy primary care practice. The ideal candidate will be able to multi-task, provide excellent patient experience and attention to detail, and work comfortably in a team environment.
Responsibilities:
- Check in/out patients quickly and accurately
- Complete insurance verification
- Verify patient demographic information at the time of scheduling appointment and upon check-in
- Monitor and respond to patient and clinical staff messages
- Complete patient outreach
- Answer incoming calls
- Scan incoming documents
- Obtain co-pays and payments
- Maintain clean appearance of waiting area and front desk
Requirements:
- Prior Front Desk experience required, in a medical setting preferred.
- Excellent computer skills
- Excellent communication skills
- Experience with Electronic Health Record (Preferred)