Front Office



Crofton, MD, USA
Posted on Tuesday, April 18, 2023
Location: Crofton Family Medicine
Position: Front Office
We’re looking for a reliable, well-organized full-time front office staff to work directly with our healthcare team and help us provide first-class care to our patients. You’ll greet people when they come in, answer phone calls, schedule appointments, and participate in office teamwork, all while building an excellent rapport with our patients. Jobseekers should have experience in the medical field, IT/health informatics, customer service, and love helping people in a quick-paced, friendly family medical office. Sound like you? Apply today!
Hours: Mon.-Thrs., 8am-4:30pm
Pay range 17$-20$/hr depending on experience
Employer-sponsored health and retirement* benefits (*subject to plan eligibility criteria)

PRIMARY DUTIES & RESPONSIBILITIES may include, but not limited to:

  • Scheduling appointments
  • Billing patients & collecting payments
  • Knowledge of health insurance plans
  • Answering all phone calls and routing to appropriate personnel
  • Use computers to enter, access, or retrieve data
  • Provide excellent customer service.


  • Must have at least one year of experience in a medical office
  • Must possess outstanding customer service skills and be proficient with answering the phone, scheduling patients, checking insurance eligibility, and receiving patient co-pays/balances
  • Must have proficient computer skills
  • Must have experience with EHR
  • Must be professional, a quick learner, and possess solid medical office knowledge
  • Must be detail-oriented and organized
  • Must be able to prioritize and manage time to efficiently room patients
  • Ability to learn quickly, prioritize and follow protocol
  • Ability to accurately document chart notes, fill out orders, perform prior authorizations and referrals, help with medication refills, stock rooms, track inventory
  • Ability to clean and sterilize instruments and exam rooms
  • Fully vaccinated and willing to comply with public health recommendations regarding PPE (personal protective equipment)


  • High school or equivalent
  • Preferred Accredited Certified Medical Assistant
If you’re interested in making a difference as a member of our team, apply today!
Please note this position is posted on behalf of our partner practices. This individual will be working at the specific practice that is mentioned in the above details and will not be a direct employee of Aledade, Inc. so will therefore not be eligible for the benefits available to Aledade employees.