Location: Sierra Care Physicians
Position: Patient Care Coordinator
Under medical provider, RN, or LVN direction, and operating within the scope of practice as a patient care coordinator, provides nursing care for clinic patients following established standards and practices. This includes routine office procedures, testing, and miscellaneous duties indirectly involved in patient care.
Knowledge, Skills and Abilities: Has basic CPR certificate and recertifies CPR bi-annually. /\ware of crash cart location and able to participate in a code CPR by providing basic life support the scope of practice. Aware of and practices infection control techniques in accordance with OSHA standards. Uses universal precautions, utilizes good safety precautions, and is able too in1plement fire evacuation plan.
Human Relations Skills: Patient relation skills, including ability to inform and instruct. Regular contact with physicians, support staff and other Clinics.
Typical Problem Solving: Solving problems related to patient flow, using knowledge to answer questions, which arise from patients and ensuring their needs are met. Must be thorough and accurate in all functions. Errors could directly affect patient's health. Substandard performance could affect the practice, patient satisfaction, and organization's reputation. If error occurs employee is responsible to inform provider immediately. Improper care could also result in malpractice lawsuits.
QUALIFICATIONS: Graduate of approved MA program or equivalent experience with direct patient contact as an Office Assistant. Current MA Certificate and current CPR certification. Good con1munication skills, well groomed appearance, courteous, with a pleasant and professional manner. Ability to prioritize and follow through on a variety of situations as necessary.